Client Relationship Manager Administrator

Company Description

Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa – products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and employee assistance programmes.

Job Description

The Admin Support will be responsible for client relationship and distribution development administration and general office administration, marketing activities and query resolution.

Key Accountabilities

• Administration
• Relationship Building
• Event Management

Key Activities/ Decision Areas

• Create and maintain information
• Assist with any relevant office related administration, events or marketing activities
• Update CRM client on distribution lists
• Build relationships with the client relationship managers, suppliers and their stakeholders
• Assist with event preparations including:
• Stock management
• Administration
• Documentation
• Marketing
• Travel requirements
• Resource planning

Qualifications

EXPERIENCE

REQUIRED

• 1 year of experience in office administration
• At least 3-5 years’ experience in the healthcare Industry (Advantageous)

PREFERRED

• Relevant experience in the business unit described above

EDUCATION: QUALIFICATIONS

REQUIRED

• Matric
• PREFERRED
• FAIS
• Accreditations with a professional body
• Tertiary Qualification

REQUIRED

• Valid Drivers Licence
• Own, reliable transport

Additional Information

Accountability

Action orientated

Communication

Business Writing And Presentation Skills

Problem solving skills

Creative thinking

Strong Relationship Skills

Growth and development mind-set

Planning and organisation

Resilient and adaptive

Systems thinking and connecting ability

Professional and brand conscious

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