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Job CategoryCustomer Success

Job Details

About SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life.

The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The ExperienceThe CSG Account Partner (AP) is a passionate and strategic sales leader responsible for selling the full portfolio of Success Cloud offerings to designated accounts. This person must be a strategic problem solver with enterprise, commercial, and cross-functional skills, demonstrate high energy, and bring strong sales management experience.

The AP will earn the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Salesforce investment. Success in this role is measured by year-over-year (YOY) growth in overall services bookings and revenue.

What You'll Actually Be DoingDevelop and execute a territory plan and personalized account plans for each customer, aligned with their business goals, to deliver year-over-year Success Cloud revenue growth.

Exceed CSG Success Cloud growth and bookings, ensure organizational health and customer satisfaction goals as a regional leaderEngage senior decision-makers, especially C-level, using a consultative selling approach that positions Salesforce as a long-term strategic partner and trusted advisor.

Build compelling solution visions and communicate transformative outcomes that align with customers' strategic goals, motivations, and desired business results.

Collaborate cross-functionally with License Sales and Alliance/Partner organizations to drive customer success, organizational health, and customer satisfaction as a regional leader.

You're Our Person If...Proven experience in consultative sales, consistently exceeding quota in complex, enterprise environments.

Demonstrated experience selling and/or delivering professional services in large-scale, complex pursuits.

Ability to develop and maintain trusted relationships with senior decision-makers across large organizations.

Strong forecasting discipline, pipeline management skills, and ability to progress opportunities accurately and on time.

Even Better If...Experience working in a cross-functional, collaborative sales environment with a track record of growing accounts through new and expansion opportunities.

Ability to act as a mentor, lead cross-functional teams on complex business initiatives, and serve as a role model for collaboration and leadership.

Strong interpersonal skills and ability to thrive in a fast-paced environment.

Industry expertise and business acumen to understand customer motivations, strategic objectives, and business drivers.

Language

Requirements

Arabic: mandatory
English: mandatory
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life.
Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.
Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
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