We are looking for an experienced Sr. Project Manager to lead client-facing technology initiatives. This is Contract to permanent opportunity is ideal for someone who thrives in fast-moving environments and can oversee multiple infrastructure projects at once while maintaining strong customer relationships.
The role requires a confident leader who can coordinate technical teams, manage delivery expectations, and keep complex workstreams organized from kickoff through completion.
Responsibilities
- Direct several concurrent IT and infrastructure engagements, ensuring each project progresses smoothly from planning through final delivery.
- Partner with technical project managers, engineers, field service personnel, and client contacts to keep tasks aligned and execution on track.
- Oversee a range of initiatives such as server transition work, operating system refreshes, wireless issue resolution, structured cabling efforts, security and firewall projects, equipment retirement, and office or site moves.
- Build and maintain detailed timelines, monitor milestones, track budgets, and communicate project health to stakeholders throughout the project lifecycle.
- Identify delivery risks early, drive mitigation plans, and resolve issues quickly to protect scope, schedule, and client satisfaction.
- Serve as the primary point of contact for customers, providing clear updates, setting expectations, and maintaining a strong executive presence.
- Adjust quickly to new assignments with varying levels of size, pace, and complexity while preserving high delivery standards.
- Strengthen collaboration between internal teams and external stakeholders to improve accountability, decision-making, and issue resolution.
- Contribute to better project delivery practices by refining documentation, processes, and reporting standards as business needs evolve.
- 10+ years of experience leading IT project management efforts, including customer-facing infrastructure or technology programs.
- Proven ability to manage multiple active projects simultaneously in a deadline-driven environment.
- Strong background in project planning, stakeholder communication, financial oversight, and risk management.
- PMP Certification is required.
- Hands-on experience with Smartsheet and other project tracking or reporting tools.
- Demonstrated success coordinating cross-functional technical teams and external client stakeholders.
- Excellent communication skills with the ability to present confidently to leadership and customers.
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