Technical Project Manager

About the role

SecurityHQ is seeking two experienced and driven Technical Project Manager’s to lead the successful onboarding and delivery of our Managed Security Services and Response platform. These are additional roles due to high growth across the company.

This is a critical, customer-facing role where you will act as a trusted advisor to enterprise clients, ensuring a seamless onboarding journey while helping shape and standardize our customer onboarding strategy across accounts.

You will work at the intersection of technical delivery, customer engagement, and project leadership, managing complex implementations while building strong relationships with stakeholders at all levels. The role requires a confident communicator who can navigate challenging customer situations and deliver solutions with professionalism and clarity.

This role is hybrid in our office in Blackfriars London.

About SecurityHQ:SecurityHQ is a global cybersecurity company. Our specialist teams design, engineer and manage solutions that do three things: Promote clarity and trust in a complex world. Build momentum around improving security posture. And increase the value of cybersecurity investment within organizations.

Free from limitations, and inclusive of all requirements, we focus on defending today, while mitigating the risks of tomorrow. And into the future. Our solutions are tailored to our customers and their unique context. Around the clock, 365 days per year, our customers are never alone.

SecurityHQ – We’re focused on engineering cybersecurity, by design.

Responsibilities

• Lead the end-to-end delivery of multiple cybersecurity projects from initiation through to completion
• Drive a consistent and high-quality onboarding experience, supporting the unification of onboarding processes across customers
• Act as the primary point of contact for customers, building strong and trusted relationships
• Facilitate onboarding sessions, workshops, and regular stakeholder updates
• Manage customer expectations, risks, and escalations effectively, including complex or high-pressure situations
• Collaborate with engineering, product, SOC, and sales teams to ensure successful delivery Maintain clear documentation, reporting, and communication across all project phases
• Provide technical oversight across cloud, security, and infrastructure environments
• Ensure smooth handover to operational teams following project go-live
• What we’re looking for:5+ years’ experience in technical project management within cybersecurity or a similar technical environment
• Proven background in customer-facing consulting or delivery roles, engaging with enterprise stakeholders
• Strong technical understanding of cybersecurity, cloud (AWS/Azure), SIEMs, networking, or datacenter environments
• Exceptional communication skills, with the ability to engage both technical and non-technical audiences
• Demonstrated ability to manage challenging customer interactions with a calm, solutions-focused approach
• Commercial awareness and strong stakeholder management skills, with the ability to influence and build trust
• Self-motivated and proactive, with a strong sense of ownership and accountability
• Highly organized, with the ability to manage competing priorities in a fast-paced environment
• Experience with tools such as JIRA, Click
• Up, or Microsoft Project