Technology Program Manager

We are currently seeking a Technical Program Manager (TPM) to deliver Corporate Real Estate (CRE) technology programs and projects for our clients to join our JLL Technologies Program and Project Management Team. As TPM, you’ll have responsibility for working with clients’ real estate technology teams globally to develop and deploy multiple projects.

Responsibilities include leading complex technology programs and projects, ensuring all related processes run smoothly, and managing project risks and issues proactively. The TPM is accountable for quality, on time, and in-budget delivery. The Program and Project Management team is a client-facing team that specializes in delivery of complex CRE technology projects to JLLT clients.

This role may require onsite presence at a client location in Singapore.

What this job involves

As a Technical Program Manager (TPM), you will be directly responsible for:

• Work with members of the client’s Real Estate business and technology teams globally to develop and deploy CRE technology related programs and projects
• Effectively engage with stakeholders of all levels, and ensure that the requirements documentation is covering their needs
• Perform high quality program and project management ensuring a strong governance, thorough documentation, and efficient communication. (Project framework, comprehensive project plan, quality meeting minutes, status updates, risk management plan, budget tracking and management, scope management, steering meetings…)
• Drive high quality team performance through strong project leadership and effective resource management
• Ability to navigate onshore/offshore technical delivery models
• Proactively manage stakeholder expectations and program/project risks. Effectively communicate with and influence senior stakeholders.
• Ensure that the documentation related to projects is complete and provide key metrics allowing client leadership to make the right decisions
• Facilitate frequent meetings with regional end users to understand level of adoption, pain points, and develop plans to improve user experience and drive adoption
• Support development of continuous improvement mechanisms to ensure that tools are constantly evolving to improve end user experience and adoption
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• Establish strong business relationships with key stakeholders, bringing a consultative approach, and sharing information around best practices and market trends to help drive stakeholder decision-making

Sound like the job you’re looking for? Before you apply it’s also worth knowing what we’re looking for:

• A Bachelor’s degree from an accredited institution, Master’s degree preferred
• 10+ Years of program and project management experience. PMP certified preferred. Agile experience a plus. (CSM certification desired)
• IWMS or other Corporate Real Estate technologies a plus, with strong preference for ServiceNow, Corrigo, and/or Archibus implementation experience
• Experience with corporate real estate functions highly desirable
• Ability to thrive in a high-pace environment
• Ability to work across global time zones as required
• Strong consultative skills
• Organizational prowess
• Strong written and verbal communications skills; ability to maintain excellent communication skills with the ability to effectively communicate with multiple stakeholders.
• Proactive and situational leadership skills in people and project management
• Self-motivation and desire to always deliver with excellence
• Be an organized, detail-oriented, reliable owner
• Experience working in large global organizations with complex technical environments as well as dealing with internal and external customers, service providers and vendors
• Strong customer focus with a demonstrated ability to work seamlessly with business stakeholders, end-users, vendors, and technology teams.
• Ability to operate independently with general guidance

What you can expect from us

We succeed together—across the desk and around the globe and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.