Mid-Level Information Technology Project Specialist; Scrum Master

Position: Mid-Level Information Technology Project Specialist (Scrum Master)

Overview

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services (BGS) is seeking a Mid-Level Information Technology Project Specialist (Scrum Master) to support our business in Dallas, TX or Renton, WA. This organization supports Digital Commerce program for Boeing.

We are seeking a Senior Scrum Master with strong SAFe (Scaled Agile Framework) experience and a background in digital commerce. The ideal candidate has a minimum of 3 years’ experience as a Scrum Master (or equivalent Agile delivery role), excels at enabling high-performing teams, and can operate effectively within a large-scale Agile/SAFe environment delivering customer-facing commerce solutions.

Position Responsibilities

• Serve as Scrum Master for one or more cross-functional Agile teams focused on digital commerce products (e.g., e‑commerce platforms, checkout, payment integrations, personalization, CMS, or marketplaces)
• Coach teams in Agile and Lean principles, Scrum practices, and SAFe ceremonies (PI planning, System Demo, Inspect & Adapt)
• Facilitate Agile events: daily stand-ups, sprint planning, backlog refinement, sprint reviews, retrospectives, and PI-related activities
• Remove impediments and resolve team-level and organizational dependencies to maintain predictable delivery
• Collaborate with Product Owners, Product Managers, Release Train Engineers, architects, and engineering leads to align priorities and refine the backlog
• Track and communicate team metrics (velocity, predictability, flow, cycle time) to drive continuous improvement
• Foster a culture of psychological safety, continuous learning, and experimentation, coach teams on technical and Dev Ops best practices where applicable
• Support cross-team coordination and integration work across the ART (Agile Release Train) or portfolio
• Ensure quality and delivery of commerce features by working with QA, UX, security, and operations teams throughout the delivery lifecycle
• Contribute to Agile transformation efforts, training, and community-of-practice activities

Basic Qualifications (Required)

• 3+ years’ experience as a Scrum Master (or related Agile role) in software delivery
• SAFe experience: participating in and facilitating PI planning, ART ceremonies, and SAFe practices
• Experience working in the digital commerce space (e‑commerce platforms, payment systems, order management, personalization, or related domains)
• Experience in facilitation, communication, and stakeholder management skills across technical and non-technical audiences
• Experience with Agile tooling (e.g., Jira, Azure Dev Ops, Rally) and metrics/reporting

Preferred Qualifications (Desired Skills/Experience)

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field, or equivalent professional experience
• SAFe Scrum Master (SSM) or SAFe Practitioner (SPC), or Certified Scrum Master (CSM)/Professional Scrum Master (PSM)
• SAFe and/or Scrum certification preferred (e.g., SAFe SSM/SSP, CSM, PSM)
• Experience of removing impediments, resolving dependencies, and improving team delivery performance
• Experience with microservices, APIs, cloud-native architectures (AWS, Azure, GCP) and Dev Ops pipelines in commerce contexts
• Background working with UX/product design, analytics, and personalization platforms
• Prior experience as a Release Train Engineer (RTE) or working closely with RTEs
• Experience with payment gateways, fraud prevention, or regulatory compliance relevant to commerce

Additional Information

Conflict Of Interest: Successful Candidates for this job must satisfy the Company’s Conflict Of Interest (COI) assessment process.

Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total…