Dev Business Analyst, Senior-HR Benefits

As a senior member of the HRT Development team, the Sr. Business Analyst — Benefits gathers, analyzes, and communicates business requirements for the Benefits product area while contributing to solution design and delivery.

This role supports the full product development lifecycle and partners closely with customers, product management, architects, developers, business analysts, quality assurance, and technical writers.

The Sr. Business Analyst brings deep, hands-on Benefits product knowledge and an understanding of user needs. The position applies responsible agentic AI workflows and assistant tooling to accelerate requirements analysis, design documentation, research, and validation, with human review of AI-assisted output.

While the role does not typically include direct management responsibilities, it may support related decisions and activities as needed.

A Typical Day in the Life Includes

• Gather, analyze, and verify Benefits requirements, translating business and user needs into clear functional product designs for development and QA.
• Support requirements prioritization, release scope control, and management discussions for the Benefits product area.
• Write clear product designs and specifications using standard templates, ensuring solutions align with business requirements and system design specifications.
• Facilitate design reviews, identify design-process issues or technical risks, and recommend solutions that support software quality and reusable patterns.
• Serve as the Benefits subject-matter expert for development, QA, support teams, customers, and other internal stakeholders, including presenting product designs and features.
• Apply responsible AI-assisted workflows to support requirements analysis, design documentation, research, test scenario generation, and validation, with human review of AI-generated output.
• Contribute throughout the software development lifecycle by documenting product changes, incorporating customer feedback, researching industry and regulatory trends, supporting testing, reviewing release documentation, and mentoring or training others as needed.

Basic Qualifications

• Business analyst experience.
• Demonstrated domain knowledge of employee Benefits (benefits administration, eligibility, enrollment, plan configuration).
• Formal training in business analysis techniques; use-case modeling and design documentation skills.
• Experience using, supporting, or testing commercial/business applications.
• Experience working in a software house environment, supporting, designing, or testing packaged software.
• Openness to and working comfort with agentic AI processes and AI assistant tooling in a product development context.
• Proficient with PCs/servers and various software applications.

Preferred Qualifications

• Canadian benefits and/or Canadian payroll knowledge a bonus.
• Customer and development focus.
• Systematic and logical approach to problem-solving, analysis, and testing.
• An appreciation of relevant technologies, to include application development environments and languages, databases, networking, and client/server systems.
• Demonstrated ability to think laterally — recommending innovative enhancements and effective solutions to customer requirements/faults.
• A working knowledge of modern software engineering practices and methodologies.
• Unified Modeling Language (UML).

About Infor

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems.

Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems.

Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

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