Business Intelligence and Process Analyst

Business Intelligence and Process Analyst

Student Financial Services - Pennsylvania-Pittsburgh - (26003748)

Student Financial Services (SFS) is a unit within the Controller's Office, which is part of Finance & Operations at the University of

Pittsburgh. The Controller's Office is responsible for internal and external financial reporting, budgeting, tax matters, accounting,

capital structure, and student financial services.

SFS oversees student billing, payment processing, and payment technology

operations serving undergraduate and graduate students across all campuses of the University. This position sits directly within SFS and

serves as an embedded technology and business analysis resource supporting the operational and data needs of the department.

For more

information regarding Pitt Finance & Operations, please visit our website at: https://www.financeoperations.pitt.edu/

Job Summary

Works with business groups to solve more complex problems using technology. Analyzes advanced

business needs and evaluates complex business processes to recommend process enhancements. Assists in helping junior and more senior

business analysts with complex projects.

Essential Functions

• Analyzes complex business needs and evaluates business

processes to identify gaps, inefficiencies, and opportunities for technology-driven improvements.

• Develops and maintains

comprehensive business requirements documentation throughout the project lifecycle.

• Collaborates with business groups and project

teams to translate business needs into technical solutions and process enhancements.

• Escalates issues that may impact project

timelines and seeks guidance from senior analysts when addressing unexpected challenges.

• Assists junior and senior business

analysts on complex projects, providing support across assigned areas.

Physical Effort

Must be able to sit for

prolonged periods of time. Must be able to use a computer, keyboard, and mouse for extended periods. Must be able to communicate

effectively, both verbally and in writing. Occasional lifting of materials or equipment up to 10 pounds may be required.

Assignment Category: Full-time regular

Job Classification: Staff.Information Technology Business Analyst

III

Job Family: Information Technology

Job Sub Family: Quality Management Solutions

Campus: Pittsburgh

Minimum Education Level Required: Bachelor's Degree

Minimum Years

of Experience Required: 3

Will this position accept substitution in lieu of education or experience:

Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Additional details about Required Licensure/Certification: Experience or certification in dashboard development in Tableau and

workflow automation in Alteryx highly desirable.

Work Schedule: Monday - Friday, 8:30 a.m. - 5:00 p.m.

Work Arrangement: Hybrid: Combination of On-Campus and Remote work as determined by the department.

Relocation_Offered: No

Visa Sponsorship Provided: No

Background Check: For position

finalists, employment with the University will require successful completion of a background check

Child Protection

Clearances: Not Applicable

Required Documents: Resume

Optional Documents: Cover

Letter

PI285589209