Senior Business Analyst

Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer.

We’re looking for a Senior Business Analyst with strong SAP and process expertise to join our Enterprise Process & Analysis team.

This role is focused on shaping clear business intent, modelling and optimising processes, and delivering outcome-driven solutions. You’ll be part of a supportive, high-performing team that is collaborative, driven, and focused on continuous improvement.

• What You’ll DoDefine the right problems and business outcomes
• Analyse and optimise end-to-end business processes across the value chain
• Use SAP Signavio and BPMN standards to model current and future state processes
• Ensure process designs are consistent, governed, and scalable
• Elicit and structure requirements (WHY, WHAT, HOW)
• Create clear, concise user stories and acceptance criteria
• Work with Product Owners to shape clear, outcome-aligned requirements for Agile squads
• Partner with stakeholders across business and technology to drive alignment
• Support delivery within SAP S/4HANA environments
• What You’ll Bring
• Proven experience as a Business Analyst in SAP environments
• Hands-on experience with SAP S/4HANAStrong capability in process modelling using BPMN standards
• Experience with SAP Signavio (or similar process tools)
• Strong process analysis and optimisation skills
• Experience working in Agile delivery environments
• Highly desirable
• Experience across end-to-end enterprise processes / value chains
• Experience in Procure-to-Pay (P2P) processes, including purchasing, invoicing, and supplier management
• Exposure to process governance and standardisation
• Strong data-led analysis and decision support capability
• How You Work
• You focus on outcomes, not just outputs
• You are process-led, not system-led
• You are curious and challenge assumptions
• You communicate clearly and influence stakeholders
• You actively contribute to a supportive, high-performing team culture
• Why you’ll love working with us:

We genuinely care about our people, and we’re committed to helping you thrive, at work and outside of it. You’ll enjoy:

Mitre 10 team member discountsFlexible working optionsBirthday leave (your special day off, on us!)Life and trauma insuranceOne paid wellness day per year.

If you’re a process-focused Business Analyst with strong SAP expertise, BPMN experience, and exposure to P2P processes, we’d love to hear from you.