Business Relationship Manager - Waterloo Region

Career OpportunityLibro Credit Union is growing! Join Libro Credit Union as a Business Relationship Manager in Waterloo RegionAt Libro Credit Union, every employee and every customer are an Owner. Everything we do is about strengthening financial well-being for a better tomorrow.

As a Certified B Corporation©, we use business as a force for good. That means:

Empowering people to live their most fulfilled lives.

Supporting businesses and communities to thrive.

Caring for the planet and economic growth through sustainable practices.

Libro invests in our employee’s development and career ambitions. We value candidates who are accountable, courageous, inclusive, driven to perform and have a passion for supporting people, local business and communities in strengthening their financial well-being.

We are currently hiring a Business Relationship Manager to support our Waterloo Region. This job posting is for a newly created position.

This role is eligible to participate in the sales compensation program. Base Salary - $79,725Target Compensation - $113,608

The Role

The Business Relationship Manager (BRM) is a critical role within Libro Credit Union, responsible for managing and growing a portfolio of business Owners by delivering comprehensive financial solutions. The BRM acts as a trusted advisor to local businesses and agricultural producers, addressing both their business and personal banking needs.

This role is central to supporting the growth and financial well-being of Owners by providing tailored financial solutions, bringing in specialist support where needed, and fostering long-term, value-based relationships. The BRM will proactively engage with local businesses and agricultural producers with lending, deposit, and cash management needs generally ranging between $250,000 and $2.5 million.

Success in this role requires deep local market knowledge, a strong business development mindset, and the ability to build and maintain relationships with centers of influence within the community.

Key Responsibilities

• Proactively develop, manage, and grow a portfolio of business Owners across various sectors, including small to medium-sized businesses and agricultural producers.
• Provide comprehensive financial solutions for both business and personal banking needs.
• Act as a trusted advisor, building long-term, value-driven relationships.
• Expand Libro's presence by networking with local business owners, industry associations, and centers of influence.
• Analyze business financials to identify lending, cash management, and deposit opportunities.
• Structure and deliver tailored financing solutions.
• Collaborate with internal specialists in financial planning, insurance, cash management, and legacy planning.
• Maintain a high level of credit risk knowledge.
• Engage in the local business and agricultural community to build visibility and foster new business opportunities.
• Attend industry events and participate in local business associations.
• Promote Libro’s mission and values through community involvement.
• Monitor and manage the health of the portfolio, minimizing credit risk.
• Provide ongoing financial advice to Owners.
• Lead business renewal discussions and ensure financial solutions remain aligned with Owner goals.
• What We’re Looking For
• Diploma or Bachelor's degree in business, finance, agriculture, or a related field.3+ years of experience in business banking, relationship management, or commercial lending.
• Proven experience managing a diverse business portfolio.
• Strong business development experience.
• Experience in credit underwriting, loan structuring, and financial analysis.
• Financial Planning or Credit Risk designation (e.g., PFP, CSC, or equivalent) preferred.
• Experience in agricultural financing or rural economic development preferred.
• Established connections within the local business or agricultural community preferred.
• Strong credit analysis and financial structuring skills.
• Excellent communication, negotiation, and relationship management skills.
• Entrepreneurial mindset, highly proactive and results-driven.A passion for helping people grow their financial well-being.
• Display Libro’s values of Accountability, Courage, High Performance and Inclusive Mindset.
• We Offer Total Reward Programs to Set You Up for Success In & Outside of Work:
• Competitive salaries, benefit packages, pension plans, & incentive programs, that value your dedication.
• Generous vacation time.
• Employee wellness program, Employee & Family Assistance Program, fitness club discounts, technology offers, travel and entertainment deals.
• Dedicated staff banking specialists to support strengthening your own financial well-being!
• Staff accounts and staff rates on products and services.
• We believe in developing internal talent.
• Unlock your potential with tuition assistance and opportunities for advancement.
• If you're passionate about helping your community, interested in being part of a remarkable team, and want to do your part to strengthen financial well-being for a better tomorrow - we want to hear from you!
• Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect.
• As an inclusive employer we are committed to providing a fully accessible recruitment process.
• Email us at careers@libro.ca any time during the recruitment process to let us know what supports you may need to be successful.