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GenScript
The Import & Export Logistics Manager is responsible for leading logistics team to oversee end-to-end international logistics operations, ensuring full compliance with customs regulations, efficient shipment execution, cost optimization, and strong coordination with internal and external stakeholders.
This role manages import/export activities, customs compliance, freight operations, and logistics process improvements to support business continuity and operational excellence. Regulatory Trade Compliance ManagementMonitor and stay updated on changes in international trade regulations, customs laws, and import/export compliance requirements.
Advise internal stakeholders on regulatory changes and operational impacts.
Ensure full compliance with customs, trade, and transportation regulations across all import and export activities.
Conduct periodic compliance reviews and audits, implementing corrective and preventive actions where necessary.
Manage strategic goods permit applications and ensure compliance for dual-use or controlled products. Customs Documentation & ClearanceOversee tariff classification and ensure accuracy of customs declarations and shipping documentation.
Manage import/export permit submissions through relevant government systems such as TradeNet, CrimsonLogic.
Coordinate with customs brokers, freight forwarders, and government authorities to ensure timely customs clearance.
Ensure proper maintenance and retention of customs documentation and audit records. Logistics Operations & Shipment ManagementLead end-to-end shipment coordination for inbound and outbound logistics activities.
Ensure all shipments are properly packaged, labelled, and dispatched in accordance with company standards and regulatory requirements.
Work closely with warehouse and other related functional teams to ensure safe handling, storage, and transportation of goods.
Monitor shipment status from origin to final delivery, proactively resolving delays, discrepancies, or operational issues. Stakeholder & Vendor ManagementCollaborate cross-functionally with commercial, production, procurement, finance, warehouse, Quality, EHS and other functional teams to ensure smooth execution of logistics activities.
Manage relationships with freight forwarders, customs brokers, transport providers, and other logistics vendors.
Evaluate vendor performance and service quality to support continuous improvement initiatives. Annual budgeting, Cost Control & Logistics AnalysisSupport logistics budgeting, forecasting, cost tracking, and reporting activities to ensure effective cost control and support business planning.
Review and manage freight costs, packaging costs, and overall logistics-related expenses.
Monitor logistics spending, perform cost tracking and analysis, and identify opportunities for cost optimization.
Oversee vendor billing verification and freight cost uploads into internal systems. Audit, Reporting & Continuous ImprovementMaintain accurate records and documentation to support customs audits, GST submissions, and compliance requirements.
Conduct internal process reviews to identify operational gaps and drive process improvements.
Develop and implement best practices to improve logistics efficiency, compliance, and service performance.
Prepare logistics and compliance reports for management review. Process Development, KPI Management & Continuous ImprovementDrive the development, standardization, and continuous improvement of logistics processes and operational workflows to enhance efficiency, compliance, and service quality.
Establish, monitor, and optimize logistics KPIs to improve operational performance, cost efficiency, delivery reliability, and compliance standards.
Analyze operational data and performance metrics to identify process gaps and implement corrective and preventive improvement initiatives.
Lead or support system enhancement, digitalization, and automation projects to improve operational accuracy, productivity, and reporting capabilities. Leadership & Project SupportLead and support logistics team development through performance management, capability building, succession planning, and fostering a collaborative and high-performing team culture.
Provide guidance, coaching, and training to team members on logistics procedures, compliance requirements, and operational best practices.
Lead and support logistics-related projects, system enhancements, and process transformation initiatives.
Support the operations and continuous improvement of logistics centers in Japan, Korea, and Australia, including but not limited to best practice sharing, project support, process alignment, and compliance audits; travel may be required for onsite communication and operational support. Ad-hoc TasksPerform additional duties and projects supports as assigned by management. Qualifications &
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