ARE- HR Generalist

Key

Job Responsibilities

• Talent Acquisition
• Responsible for all stages of the talent acquisition process, from advertisement to talent selection, in accordance with the Workforce Plan
• Liaising and maintaining records with the Talent Acquisition team, as required
• Designs and delivers onboarding programs consistent with corporate standards
• Acts as point of contact for new employees regarding onboarding, orientation, and assimilation to policies and programs.
• Coordinates with recruitment agencies in fulfilling vacant roles, when necessary.
• Ensures all Talent Acquisition records and reporting requirements are maintained accurately for reporting purposes.
• Coordinates with relevant business leaders in creating and updating Job Descriptions where necessary, in accordance with Encore global standards
• Learning and Development
• In coordination with the relevant CoE, ensures that all compliance training requirements are met by team members
• Designs and delivers relevant HR-related training courses where possible
• Coordinates with SMEs and sources external training providers to meet any specific training needs of team members
• Compensation &

Benefits

Prepares, compiles, reviews and submits all relevant payroll information in a timely manner.

Provides expert advice on salary bands and structures.

• Conducts review of up-to-date flight allowance rates
• Facilitates the timely renewal and maintenance of the Group Life and Health Insurance policies, in coordination with the assigned Insurance Broker and the relevant CoE.Regularly reviews and makes recommendations regarding Total Rewards to ensure the business remains competitive
• Team Member Engagement
• Embody the company values and act as an Ambassador for Encore for All, promoting diversity, equity and inclusion
• Drives participation on engagement surveys, and contributes to the action planning
• Promotes a culture of recognition by encouraging team members to utilise and participate in company recognition tools and programs
• Performance Management
• Answers questions and educates managers on company policies, legal practices, acceptable workplace behaviours and appropriate counselling methods
• Conducts meetings with employees and managers to identify concerns or complaints involving workplace conduct, performance issues, absence management, policy violations, harassment allegations and other complaints
• Provides guidance on effective ways of resolving employee relations and performance issues and makes recommendations utilising the company’sFacilitates disciplinary and grievance action and termination discussions, as needed, processes all required documentation
• Communicates with key stakeholders regarding concerns as appropriate
• Support the annual ITM process, providing guidance, timely reminders, to ensure completion
• Project Management
• Monitors progress and performance against the project plan to ensure deadlines are met.

Maintains project documentation and creates/updates process documentation.

Provides project status updates to the project team and HR Leaders and CoEs.

Assists in project planning by compiling/contributing information and recommendations.

Partners with HR Leadership and CoEs in coordinating project resources.

Information Management, Reporting and HR Administration Maintains records and compiles statistical reports concerning employee data and relevant HR KPIs.

Analyses report content and makes recommendations regarding trends.

Maintains formal employee files and records in the Human Resources Information system (HRIS) and according to Encore Standards.

Provides support to employees with HR questions or directs calls to the appropriate contact. Assists with overall employee life cycle procedures.

Prepares relevant letters and communications as required.

Performs general office support functions, as needed. Legal and Employment Law ComplianceProvides legal employment advice to business leaders and managers.

Provides immigration support and interface with vendor and business partners.

Ensures compliance through ongoing maintenance and renewal of employment visas and other relevant right to work documentationReviews and maintains an up-to-date set of policies and procedures, in line with company standards and legal compliance