IT Senior Project Manager, Program / Project Management

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow.

Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work.

Learn more about us at www.xerox.com.

Job Title: IT Project Manager

Job Summary

The IT Project Manager is responsible for planning, executing, and delivering technology projects that align with business objectives. This role coordinates cross-functional teams, manages scope, schedule, budget, and risk, and ensures transparent communication with stakeholders throughout the project lifecycle.

The IT Project Manager drives accountability, removes obstacles, and ensures high-quality, on-time delivery of IT initiatives.

Key Responsibilities

• Own end-to-end delivery of IT projects from initiation through closure
• Define project scope, objectives, milestones, and success criteria in partnership with business and IT stakeholders
• Develop and maintain detailed project plans, schedules, budgets, and resource forecasts
• Coordinate cross-functional teams including IT, business partners, vendors, and external partners
• Track progress, manage dependencies, and proactively identify and mitigate risks and issues
• Own project governance activities including status reporting, escalation management, and stakeholder reviews
• Ensure project delivery aligns to enterprise standards, security requirements, and compliance expectations
• Manage changes in scope, timeline, and cost through formal change control processes
• Facilitate key project ceremonies such as kickoffs, standups, planning sessions, and retrospectives (as applicable)
• Drive clear communication, alignment, and accountability across all project participants
• Support continuous improvement by capturing lessons learned and delivery best practices

Required Qualifications

• Bachelor’s degree in Information Technology, Business, or related field (or equivalent experience)
• 5+ years of experience managing IT projects or technology-focused initiatives
• Demonstrated experience managing scope, schedule, budget, and risk
• Strong understanding of SDLC, infrastructure, applications, or enterprise systems
• Experience working in Agile, Waterfall, or hybrid delivery environments
• Proficiency with project management and collaboration tools (e.g., ServiceNow, Azure DevOps, Jira, MS Project, Smartsheet)
• Excellent communication, organization, and leadership skills

Preferred Qualifications

• Project management certification (PMP, PMI-ACP, Scrum Master, SAFe)
• Experience in large enterprise or matrixed organizations
• Familiarity with portfolio management, governance models, or enterprise delivery frameworks
• Experience leading vendor-managed or globally distributed teams
• Exposure to ERP, CRM, cloud platforms, or digital transformation initiatives

Core Competencies

• Results-driven delivery mindset
• Strong stakeholder and executive communication
• Ability to manage ambiguity and complexity
• Proactive risk and issue management
• Collaborative, calm, and decisive leadership style
• Continuous improvement orientation