Scrum Master / Business Analyst

Payments Cash Management – Scrum Master / Business Analyst

The Payments and Cash Management Technology department partners with Cash Management Operations, Treasury Services Operations, Corporate Treasury and lines of business groups across the globe to provide best in class technology solutions that facilitate the movement of billions of dollars daily.

We have a culture of partnership and collaboration, and our team members are enthusiastic about learning the business and working closely with our users to help solve their problems. We have great business relationships and pride ourselves on an open and friendly work culture.

Position Information

We are looking for a scrum master / technical business analyst to:

1. Ensure the team lives Agile values and principles and hold the team to account to Agile processes and practices.

2. Enable a high performing, autonomous, self-managing team whilst building a culture of continuous improvement.

3. Assist the squad in analysis and requirements gathering

The role requires coordination across various IT and Operations groups spread across India, Montreal, New York, London, Glasgow, and Baltimore. The successful candidate will have an understanding of Agile principles, system architecture principles, and process analysis and design best practices. The need to balance work on multiple projects will make this role complex, challenging and rewarding.

Specific areas of responsibility include:

• Scrum Master
• Facilitate Agile ceremonies such as Stand-ups, Sprint Planning and Retrospectives
• Support the Product Owner in producing product roadmaps and delivery plans
• Brainstorm with team members on solutions to address challenges and roadblocks
• Partner with Product Owner to maintain backlog of work; review and manage backlog items to ensure the latest work status is captured and updated as appropriate
• Collaborate with the wider organization to ensure the team is focused on customer value and contributes to strategic goals
• Maintain and update squad process metrics and artifacts to ensure accurate and transparent communications to Product Owner and other stakeholders
• Create burn-down charts to support delivery predictability and team calibration
• Assist with understanding dependencies between teams and communicating scheduling impact
• Review and manage backlog items to ensure the latest work status is captured and updated as appropriate
• Maintain and update squad process metrics and artifacts to ensure accurate and transparent communications to Product Owner and other stakeholders
• Business Process Definition, Analysis, and Solution Design
• Interface with stakeholders to understand current state process and desired business outcomes and translate these requirements into future state system specifications (e.g., epics, user stories), including partnering with groups across IT and Operations to clarify and validate assumptions and define minimum viable products
• Assemble data and perform analysis on the impact of current business decisions on Operations; articulate outcome of analysis in a clear and concise manner
• Design recommendations/solutions to address current and future Operations' needs, based on analysis
• Generate process/data flow diagrams, use cases, user guides
• Manage stakeholder expectations, including creating transparency on sprint progress, accomplishments and potential issues/risks; highlight initiative and delivery risks proactively and promptly
• Assist with understanding dependencies between squads and communicating scheduling impacts between squads
• Collaborate with squad on automated and manual test plan development, design test cases and manage UAT process
• 3+ years experience working as a Scrum Master or Scrum Coach
• Understanding of Agile coaching as a behavioral change approach
• Understanding of systems engineering concepts
• Experience in business analysis / project management
• Excellent oral & written communication skills, people-interaction and stakeholder management skills
• Strong analytical and problem solving skills, and comfortable working with a certain level of ambiguity
• Ability to communicate complex analysis in a clear, precise, and actionable manner
• Strong sense of ownership and accountability for work
• Strong data analysis and SQL skills
• Ability to multi-task with good organizational and time management capabilities
• Bachelors in Computer Science or a related Field

Desired

• Financial Services experience is a significant plus
• Exposure to Broadcom/CA Rally Agile lifecycle management tool

Skills

Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Backlog Prioritization, Best Practices, Business Analysis, Business Operations, Business Processes, Calibration, Cash Management, Coaching, Communication Skills, Computer Science, Continuous Improvement, Customer Relations, Data Analysis, Data Processing, Financial Operations, Financial Services, Metrics, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Analysis, Process Development, Process Flow Diagram (PFD), Process Management, Product Planning, Product Support, Project/Program Management, Requirements Management, SQL (Structured Query Language), ScrumMaster, Software Testing, Sprint Planning, Sprint Retrospective, Standup Meetings, System Architecture, Systems Engineering, Team Lead/Manager, Test Automation, Test Case, Test Design, Test Plan/Schedule, Testing, Time Management, Treasury, Treasury Management, Use Cases, Writing Skills

About the Company

Jose Merciline