Scrum Master

Insight Global is seeking a Scrum Master to support a Banking Client! This opportunity is based out of Chandler, AZ, and will be on site 3x a week. Additionally, this opportunity offers quick interviews with quick feedback, a competitive rate ($78.39/hr.) and lots of room for stability and growth as this is a 12 month extending contract with a reputable company.

Must Haves:

Ability to work on a W2 basis without sponsorshipAbility to work on site in Chandler, AZ and work East Coast hoursBachelor’s degree in technical field or equivalent work experience. 10+ years of delivery experience on Agile teams in complex enterprise environments.

Min 1 year AI experience preferably utilizing CoPilot Demonstrated mastery in Scrum facilitation and coaching (not just running meetings): can explain purpose, outcomes, and anti-patterns for each event. Scaled Agile experience in an ART model: PI Planning preparation, dependency/risk management, and execution follow-through.

Practical experience leveraging Copilot Chat (AI) to accelerate deliverable formulation and decomposition into epics/stories using established prompts, with appropriate human review and governance. Comfort operating in governance/change-control environments and ensuring compliance with Enterprise Change Management and related policy requirements.

Demonstrated use of Copilot Chat (AI) prompt patterns for story mapping and backlog refinement (e.g., Jeff Patton-style story maps, story splitting heuristics). Experience creating and maintaining Jira Software Plans (Advanced Roadmaps) views for PI planning readiness and stakeholder communication, including routine warning triage/resolution.

Servant leader who removes friction, protects team focus, and builds trust across stakeholders. Facilitator who designs sessions that drive decisions and outcomes (not status reporting). Coach who can shift teams from unpredictable delivery to stable flow using clear interventions and measurable signals.

Systems thinker who identifies root causes (WIP, dependencies, handoffs, quality practices) and improves the delivery system. Outcome-first partner to Product: ensures goals are meaningful, testable, and connected to value. Operationally disciplined: maintains clean, reliable Jira/Jira Align signals and enables audit-ready visibility from PI objectives → epics/stories → delivery outcomes.

AI-enabled backlog leader: leverages Copilot Chat to accelerate high-quality deliverables, epics, and user stories while applying strong human judgment, data protection, and policy compliance. Plans power-user uses Jira Software Plans (Advanced Roadmaps) to validate sequencing/capacity, resolve plan warnings, and clearly communicate roadmap assumptions and tradeoffs.

Preferred Skills

• Priority technology initiatives across Database, Middleware, and Messaging ecosystems within a Scaled Agile (ART) delivery model.

Job Description

This job is responsible for facilitating scrum ceremonies, managing dependencies, providing visibility into delivery plans and progress, promoting agile principles and mindset through coaching, and enabling continuous improvement across multiple scrum teams. Key responsibilities include optimizing the flow of stories and the value delivered for medium to high complexity projects and programs.

Job expectations include ensuring the team resolves impediments quickly, following agreed-to processes, and maintaining a good relationship with the product management team and other stakeholders.

Responsibilities

• As a Contractor Scrum Master supporting Technology Infrastructure Priorities, you will enable one Agile team within a Scaled Agile (ART) environment to deliver technology outcomes across Database, Middleware, and Messaging platforms.
• You will be accountable for facilitating the Scrum operating rhythm, strengthening delivery predictability, managing dependencies and impediments, and ensuring alignment with Enterprise Change Management and other policy requirements.
• This role is PI Planning-critical: you will drive PI readiness (backlog quality, dependency clarity, objective readiness) and ensure post-PI execution stays aligned to PI objectives, risks, and commitments.
• Daily responsibilities and/or priorities include: Facilitate and continuously improve Scrum ceremonies: Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Review/Demo, and Retrospectives (clear agendas, timeboxing, measurable outcomes). Lead PI Planning preparation for the team: ensure objectives, dependencies, risks, and capacity assumptions are ready; support program board inputs and follow-through commitments.
• Create stakeholder transparency: communicate plans, progress, risks, and dependencies using Jira/Jira Align signals and concise, executive-ready written/visual updates.
• Proactively manage delivery risk: dependency mapping, impediment removal, escalation as needed, and ensuring compliance with Enterprise Change Management and related governance.
• Partner with Product Owner/Product Manager to maintain a healthy backlog: clear priorities, right-sized epics, ready stories, acceptance criteria quality, and effective story splitting/estimation.
• Leverage Copilot Chat (AI) and existing prompt libraries to help formulate deliverables and decompose them into epics and user stories (e.g., Jeff Patton-style story mapping), while applying human validation for accuracy, compliance, and clarity.
• Use Jira Software Plans (Advanced Roadmaps) roadmap views to validate and communicate the team’s plan, including capacity, dependencies, sequencing, and target dates.
• Own the operating rhythm for Plans hygiene: triage, explain, and resolve Jira Software Plans (Advanced Roadmaps) warnings (e.g., missing estimates, invalid hierarchy/links, date conflicts, scope exclusions, over-capacity signals) so roadmap views remain trustworthy for PI readiness and stakeholder decisions.
• Use metrics to drive improvement: coach using flow/predictability/quality signals (e.g., WIP, cycle time, throughput, aging work, spillover, defects) and convert insights into actions that stick.
• Coach for team health and performance: psychological safety, conflict navigation, cross-training, and continuous improvement grounded in Agile values and principles.
• Middleware platform lifecycle upgrades, resiliency enhancements, operational efficiency improvements Stronger production readiness and operational handoffs (release-ready, supportable outcomes) Improved backlog quality and team maturity measured through metrics and retrospectives Maintains high-quality delivery of artifacts and data hygiene in Jira/Jira Align to enable trustworthy reporting and traceability.
• Selling Points:
• High-impact work on foundational platforms powering critical enterprise capabilities.
• Direct involvement in ART execution rhythms where PI Planning readiness and follow-through are essential to success.
• Strong cross-functional partnership across Engineering, Operations, PMO, and governance—high visibility and meaningful influence.
• Opportunity to improve delivery excellence through better backlog quality, planning discipline, and measurable flow improvements.
• Hands-on use of modern delivery tooling (Jira/Jira Align/Jira Software Plans—Advanced Roadmaps) and emerging AI productivity tools (Copilot Chat) to raise the bar on backlog quality and planning clarity.