Who We Are
Robert Half is seeking a Business Systems Analyst II to join our Applications, Technology and Innovation group. Our team builds on and supports the HCM, Payroll, Benefits and Time modules, currently in PeopleSoft 9. A critical integration that the team built and supports are APIs integrating PeopleSoft Time functionality with our Native Mobile App and in the near-future with a Salesforce-based web client.
What You'll Do
- Provide solutions in support of the current production systems including applying judgement when investigating and resolving more complex user questions.
- Creates complex ad hoc reports or queries in support of system functionality or user requirements.
- Implements new business processes to support system defect fixes, upgrades, and enhancements.
- Partners with support groups to provide integrated system support.
- Oversees and provides guidance to more junior Business Systems Analysts in all day-to-day application and production issues.
- Provides post-implementation support and enhancement/bug documentation as needed.
- Prepares, initiates, and drives customer training as needed.
- May provide maintenance and configuration of User tables.
- Documents business requirement for medium to complexed enhancement or defect/fix
- Creates Test Plan and Test Cases in accordance with RH procedures.
- Communicates Business Requirements for medium to complexed enhancements/defects as required to other BSAs or SWEsPerform Unit/System Testing as required for medium to complexed enhancements/defects; ensure test results are evaluated as Pass/Fail and documented.
- May implement system/configuration changes medium to complexed enhancements/defects.
- Develops system documentation and requirements in the design of new simple to medium systems or enhancements.
- Creates functional and system requirements for medium scale changes, potentially including propose screen layouts, validation requirements and error messages.
- Assesses upstream and downstream impacts of system changes and communicates with other departments/team to ensure an integrated solution.
- Ensures that business processes, policies, and procedures are supported by proposed System solutions.
- Documents different options for solutions.
- Identifies alternatives to solve business problems and proposes business processes and procedure modifications as needed.
- Works with the business development and QS teams to confirm solutions meet business requirements.
- Participates in or sometimes leads special projects.
- Collaborates with technical resources to resolve complex system issues.
- Ensures application systems are aligned with user needs, may exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results on small to medium special assignments.
- Leads small to medium projects on functionally area.
What You'll Need
AA or Certification degree in related field or equivalent experience2+ years of business functional area experience, including3+ years' experience with Business ApplicationsExperience in PeopleSoft HCM and/or Time and Labor preferred.
Experience in ERP/SaaS for HCM/Payroll/Time or knowledge of multiple enterprise applications preferred.
- People
- Soft Upgrade Experience preferred.MS Office Suite, Security administration, strong SQL knowledge, complete SDLC experience, Java / .Net experience.
- Relevant business acumen. , functional experience: (Visio, Collaboration Tools
- Talking, Video, Virtual Meetings),
- Working knowledge of enterprise level application
- Ability to interact and communicate with customers of varying levels of expertise
- Ability to communicate technical information to non-technical users
- Ability to communicate business process to technical resources
- Ability to create complex process flow diagrams or flowcharts that demonstrate business or system process flow
- Ability to gather requirements effectively; document requirements and confirm observations with business owners
- Ability to perform fit/gap analysis based on requirements
- Ability to create detailed and thorough test plans for medium-sized initiatives
- Ability to prioritize job responsibilities
- Demonstrated Customer Service abilities
- Demonstrated problem solving skills
- Knowledge of business systems software
- Knowledge of Software Development Lifecycle
- Ability to write complex queries and reports
- Ability to develop a project plan, meeting established deliverables and timelines
- Ability to execute based upon directions from senior team member
- Ability to provide guidance to lower-level personnel
- Ability to conduct training
- Ability to create thorough documentation
- Ability to conduct meetings, gather information and present status
- Adaptability and demonstrated good judgment
