Software Business Analyst (US Citizens)

Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative IT solutions to the Federal Government. We are committed to excellence, innovation, and supporting mission-critical programs that serve our nation.

The Software Business Analyst serves as the liaison between business users, technical teams, and system stakeholders to ensure that the Facilities Information Management Systems (FIMS) application effectively supports Department of Energy mission requirements.

This position is responsible for analyzing business processes, gathering and documenting requirements, conducting testing activities, supporting users, and recommending system improvements to enhance operational efficiency and data integrity. This position requires US Citizenship

Responsibilities

• Respond to and conduct analysis to diagnose problems through discussions with FIMS users and stakeholders.
• Analyze and troubleshoot application, system, and business process issues affecting FIMS operations.
• Perform FIMS system testing to ensure proper operation and functionality of applications and system enhancements.
• Validate software changes and verify that applications are free from defects prior to production implementation.
• Develop, execute, and maintain test plans, test scripts, and testing scenarios for system modifications and enhancements.
• Create and maintain test data necessary for application testing and validation activities.
• Document testing procedures, findings, defects, recommendations, and corrective actions.
• Analyze business and user requirements to ensure system functionality aligns with operational needs.
• Gather, document, and maintain business, functional, and technical requirements for system enhancements and modifications.
• Review and revise existing system logic, workflows, and business rules to improve system effectiveness and efficiency.
• Devise improvements to current procedures, workflows, and business processes supporting FIMS operations.
• Develop models and recommendations for future system configurations, enhancements, and modernization efforts.
• Ensure FIMS products, applications, and system deliverables meet end-user requirements and customer expectations.
• Collaborate with software developers, database administrators, infrastructure personnel, and business stakeholders to implement solutions.
• Participate in system implementation activities, software releases, and production support efforts.
• Support User Acceptance Testing (UAT) activities and coordinate with end users during testing cycles.
• Assist with production issue resolution and root cause analysis activities.
• Maintain business process documentation, requirements documentation, testing artifacts, and user documentation.
• Support data validation, reconciliation, and quality assurance activities.
• Assist with reporting requirements and the generation of business and operational reports.
• Support continuous process improvement initiatives and recommendations for FIMS enhancements.
• Provide technical and functional support to FIMS users and stakeholders.
• Participate in meetings, reviews, and planning sessions related to system enhancements and operational support.

Must Also Have Technical Expertise to Assist Team Members in the Following:

• Ability to develop code and test database and software changes for FIMS.
• Technical skills to perform FIMS data analysis and support the generation of Department of Energy reports.
• Hardware and software infrastructure support for FIMS environments.
• Technical skillset to develop and provide FIMS user training classes.
• Technical skillset to develop and provide FIMS Condition Assessment Survey and Cost Estimation classes.

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