Business Analyst - 3

Only W2

Hybrid Position - 3 Days/week Onsite

Job Description

The successful candidate contributes to the overall success of Global Operations by ensuring plans and initiatives are executed and delivered in support of business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Candidate Value Proposition

The successful candidate will have the opportunity to contribute and deliver on a multi-stage program critical to the success of the bank. This is a highly visible project.

Typical Day in Role

• Contributes to a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Manage and contribute to a complex, multi-faceted project and system implementation to meet the cross-geographical strategic transaction banking needs of Global Operations and the various business lines by applying financial and technological knowledge to the introduction of new procedures, business initiatives and/or systems solutions.

Ø This includes, but is not limited to

§ Preparing/managing detailed action/project plans

§ Undertaking critical research and analysis to inform current state and best practices.

§ Participate in system training & develop a training program to educate Operations users

§ Defining a test plan & related test cases to conduct Unit Test, Integrated Systems Testing, User Acceptance Testing,

§ Accurately and clearly defining business requirements on behalf of Operations to concurrent workstreams

§ Acting as SME where possible

§ Liaising directly with users, suppliers and external regulatory bodies as required.

• Develop comprehensive and in-depth understanding of current transaction banking products & operating model framework with the intention of establishing and documenting detailed future state structure & processes as determined.

Ø This includes, but is not limited to

§ development of policies, procedures, knowledge libraries and job aids.

§ development of comprehensive metrics utilized across all levels of organization.

• Assist with designing and/or reengineering existing business processes, or tools, and document operational processes to assist in managing operational risks, streamlining processes and reducing overall costs. Create tangible/measurable operational efficiencies through the application of business, financial, and process engineering knowledge.
• Demonstrate a high level of professional service and effective communication within cross-functional internal and external parties to meet and deliver milestones on-time and/or ahead of schedule.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Thrives in an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

Candidate Requirements/Must Have Skills

1. 3-6 years of experience as a Business Analyst, specifically in Transaction Products with solid understanding of Corporate/Commercial Deposits and back office operational processes/interfaces and risk management techniques

2. 2+ years of UAT experience

3. Superior technical knowledge in MS Office tools and process management software (Visio, PPT, Excel)

4. 3+ years of experience with business analysis tools and methodologies (JIRA/Confluence)

5. 3+ years of experience with project management principles and practices (agile, waterfall)

Nice-To-Have Skills

1. Certification in business analysis

2. Consultancy/FINtech backgroud

Soft Skills Required

• Strong communications and influencing skills
• Excellent negotiation and interpersonal skills.
• Solid process/procedural documentation skills.
• Ability to work independently and manage multiple priorities in a dynamic environment

Education: Bachelor's degree in Finance, Accounting, Business Administration, or related field.

Best VS. Average Candidate: The ideal candidate will have strong BA experience and would come from a consultancy background. HM is not looking for strong technical BAs, focus is on operations and process enhancement.

Candidate Review & Selection

2 rounds

• 1st
• HM – 30 mins
• MS teams Video
• 2nd
• HM + panel (change team) – 30 mins
• MS teams video