Regional Operations Manager - Central

Laminex New Zealand is part of Fletcher Building's trusted portfolio, offering market-leading brands like Formica, Laminex, and Caesarstone. With a strong presence across New Zealand, we provide high-quality solutions for residential and commercial interior spaces. Join a team committed to innovation, service excellence, and creating exceptional value for customers.

About The Role

As the driving force behind our Central Region, you will lead and inspire a talented team while delivering seamless operations across five North Island locations. This critical leadership role connects sales, operations, and supply chain, aligning people, processes, and data to optimise performance, elevate customer experience, and enable growth.

This role is centred on cross-functional collaboration, working closely with sales and operations to streamline processes, manage costs, and exceed customer expectations, while developing your team and equipping them for success.

This role may be based in Auckland or across any of our five regional branches. (Tauranga, Hamilton, Napier, Palmerston North and Wellington)

Key Responsibilities

• Lead and support multi-site branch operations, including logistics, warehousing, and transport
• Partner with sales to align operational capability with customer needs and growth opportunities
• Enhance customer service by ensuring our supply chain and branches operate smoothly, efficiently, and safely
• Drive network optimisation by improving delivery efficiency, stock flow, and inventory management to balance availability and working capital while controlling operational costs
• Drive budgeting, cost control, and P&L performance (OPEX/CAPEX)
• Leverage Power BI and ERP data to analyse performance and deliver actionable insights that improve business outcomes
• Build capability through coaching and mentoring of branch operational staff
• Ensure the health and safety of our people remain our top priority across all operational aspects
• Deliver strong operational performance across key metrics including DIFOTWhat You’ll Bring8–10+ years’ leadership experience across multi-site operations within manufacturing, distribution, or supply chain environments (non-retail)
• You’re an experienced operations leader who brings a hands-on, people-first approach, managing teams across sales, logistics, supply chain or operations
• Exceptional communication and influencing skills with the ability to engage stakeholders at all levels, with an adaptable, empathetic coaching style focused on building capability through mentoring and development of operational teams
• Strong commercial acumen, with the ability to understand and influence P&L outcomes
• Skilled in analysing performance data (Power BI, ERP systems) to drive actionable insights and measurable results
• Autonomous and critical thinker who challenges the status quo and drives continuous process improvements that enhance customer outcomes
• Proven ability to collaborate across departments to deliver best practice while ensuring health and safety remains top priority Flexibility to travel regularly across regional branches (Tauranga, Hamilton, Napier, Palmerston North and Wellington)

Why Join Us

As part of the Fletcher Building group of companies, we can offer great benefits including a competitive salary, flexible working, an incredible parental support scheme, educational support for yourself and your family, an opportunity to learn from some incredibly talented people and a fun and supportive environment with opportunities for growth and development.

Studies indicate that some females and minority groups may hesitate to apply unless they meet all the criteria. If this role interests you, we encourage you to apply even if you don’t meet every requirement. Our teams thrive on diversity, embracing various nationalities, languages, religions, customs, and lifestyles. We are proud of our diversity and see it as one of the things that make us better together.