HRBP & Admin Expert – Dubai

ABOUT US

PayerMax is a global fintech company rooted in emerging markets, offering seamless global payment solutions, including acquiring, payouts, and collections.

Beyond payments, we deliver value-added services such as risk management, foreign exchange, multi-currency accounts, payment marketing, and tax services, designed to simplify and enhance the global payment experienceDriven by a long-term strategic vision, we have steadily expanded our global payment network since our founding in 2018 and now serve over 150 markets worldwide.

We’ve built local offices in 18 countries and secured financial licenses and regulatory accreditations in key regions including Singapore, the UAE, Saudi Arabia, Hong Kong (China), Thailand, Indonesia, and the Philippines. Rooted in emerging markets, our mission is to help merchants make the most of every minute and every cent, while continuing to drive innovation in digital finance

ABOUT THE ROLE

As a member of our Global HR Team, you will have the opportunity to work closely with different HR function team and regional business teams. You will act as a Human Resources and Admin Expert, providing strong support for PayerMax's MENA business and contributing to the company's future growth

KEY RESPONSIBILITIES

• HR Business Partner Partner closely with business leaders to gain a deep understanding of business strategies and talent needs, and accordingly formulate and execute annual/periodic HR plans; conduct regular talent reviews to identify critical talent and capability gaps, and collaborate with the recruitment team to establish hiring priorities
• Drive the annual and quarterly performance review processes, coaching managers on goal setting, performance feedback, and improvement conversations; identify high-potential employees, develop Individual Development Plans (IDPs) for them, and coordinate training resources to support their professional growth
• Act as a communication bridge between employees and management, addressing employee concerns and resolving conflicts in a timely and appropriate manner to maintain a positive labor climate; lead various employee interviews (onboarding, probation, offboarding, career development, etc.) to continuously enhance employee satisfaction and retention; work with the C&B team to clearly communicate compensation and benefits policies to employees, ensuring accurate and timely information delivery
• Actively promote and embody company culture and values; plan and organize team-building activities, employee care initiatives, and internal communication events to strengthen team cohesion
• Ensure all HR activities are conducted in full compliance with local labor laws and company policies, and stay updated on regulatory changes to mitigate compliance risks
• Administration Oversee the day-to-day administrative operations of the Dubai office, including office environment maintenance, facility management, office supplies procurement, and visitor reception; manage administrative vendors and service contracts, continuously optimizing administrative costs and service efficiency
• Coordinate communications with local government authorities (e.g., DMCC, MOHRE, Immigration, etc.) to ensure the company’s business licenses and related documents remain fully compliant at all times
• Assist in arranging employee business travel (flights, hotels, ground transportation) and short-term accommodation; coordinate logistics for company meetings and client visits

REQUIREMENTS

• Bachelor degree or above, preferably in Human Resources, Business Administration, or a related field; candidates with relevant industry experience are also considered8+ years of HR-related experience, with at least 3 years in an HRBP role; experience in administration management is required, and prior work experience in Dubai or the broader Middle East region is strongly preferred
• Solid knowledge and practical understanding of performance management, talent development, and other core HR modules
• Results-oriented, able to thrive in a fast-paced environment, with strong resilience to pressure and adaptability to change
• Excellent written and spoken English and Chinese, combined with outstanding communication and interpersonal skills; ability to quickly build and maintain effective relationships with internal and external stakeholders at all levels
• Familiarity with HR-related laws and regulations in the UAE and neighboring countries/regions is a plus