Sr. Business Analyst

ARIZONA DEPARTMENT OF ADMINISTRATION

Delivering results that matter by providing best in class support services.

Sr. Business Analyst

Job Location

Division of Business and Finance (DBF)

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures

Main Office Location: 100 N. 15th Ave. Suite 302, Phoenix, AZ 85007

Posting Details

Salary: Up to $93,250

Grade: 22

Open Until Business Needs Are Met (1st Review of Resumes 7/13/2026)

Job Summary

The Arizona Department of Administration (ADOA), Division of Business and Finance (DBF), is seeking a skilled and collaborative Sr. Business Analyst to join the Central Payroll team.

In this pivotal role, you will act as the primary liaison between Central Payroll, the state's enterprise resource planning system (AZ360 HRM), and various State agencies, providing critical technical support and functional analysis for both human resource management and financial payroll operations.

As a champion for the organization's key business processes, you will handle the full lifecycle of technical payroll projects by gathering requirements, translating them into robust functional and use-case documentation, and partnering closely with developers through design and construction.

Additionally, you will drive quality assurance by designing and executing comprehensive system test plans, scripts, and cases, all while upholding rigorous business systems standards through proven project management methodologies.

Beyond technical execution, you will serve as a leader and mentor, coaching intermediate business analysts within the team and creating impactful quick reference guides and training materials to empower end-users across the state.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces.

All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties

• Data Analysis & Technical Support: Collaborates with GAO Central Payroll, multiple state agencies, and external partners to perform large-scale AZ360 data extractions and advanced analysis using Structured Query Language (SQL); provides expert guidance on integration requirements and system design for seamless payroll processing.
• Project Leadership: Leads both large and small technical projects for Central Payroll utilizing Business Analysis Body of Knowledge (BABOK) frameworks, overseeing AZ360 HRM functionality enhancements and the integration of third-party payroll tools.
• Report Coordination & Quality Assurance: Coordinates, assists with the design of, and tests specialized payroll reports developed by the ERP division to ensure strict alignment with specific agency and state requirements.
• System Configuration & Governance: Recommends AZ360 HRM configuration changes and system defect resolutions, representing Central Payroll at the business unit Change Control Board (CCB).
• Pay & Deduction Management: Manages and coordinates Pay Code and Deduction Code setups with the ERP division, leveraging a deep understanding of AZ360 FIN to ensure accurate charging of object codes (pay) and expenditures (deductions).
• Absence Management Oversight: Monitors and reports on Absence Management Plans to ensure system accrual rules and rates strictly comply with diverse Personnel Systems, working in close coordination with ADOA HR and independent state agencies.
• Team Leadership & Mentorship: Serves as a technical leader within Central Payroll by coaching, mentoring, and training Intermediate Business Analysts to foster team growth and operational excellence.
• Advanced Incident Resolution: Manages and resolves complex, highly technical ServiceNow help desk tickets escalated within the payroll division to minimize system downtime and user disruption.

Knowledge, Skills & Abilities (KSAs)

Knowledge of

• Considerable knowledge of the methods and techniques of automated payroll systems.
• Knowledge of reference materials such as federal regulations, Arizona Revised Statutes, applicable agency manuals, and policies and procedures.
• General knowledge of methodologies and techniques for systems analysis and design, business process modeling, requirements gathering, quality assurance, and software development.
• Familiarity with Business Analysis Body of Knowledge (BABOK).
• Considerable knowledge of data collection and analytics, project management principles and practices, partnering and consulting with customers of all levels.
• Considerable knowledge of Google software suite, and translating data trends into usable information for non-technical audiences.

Skills in

• Skill in work organization and accomplishment.
• Skill in analysis and interpretation of financial data.
• Skill in spreadsheet development and statistical sampling techniques.
• Skill in work techniques required to maintain accounting records through financial systems (includes personal and mainframe computer skills).
• Skill in leadership and interpersonal relationships.
• Skill in oral and written communications.
• Skill in multi-tasking and adaptability to changing priorities on a regular basis.
• Skill in collaborating with team members and other agency personnel to achieve shared goals.

Ability to

• Ability to speak in public.
• Ability to interact positively.
• Ability to balance, prioritize and organize multiple tasks.
• Ability to work collaboratively in teams and across organizations.
• Ability to synthesize feedback and adjust plans accordingly.
• Ability to build strong relationships inside and outside the organization.

Selective Preference(s)

• Prefer a bachelor’s Degree and/or 10 years of experience in business analysis (or equivalent experience), PMI certification a plus. Lean or Six-sigma certification a plus.

Pre-Employment Requirements

• Background and reference check, including a criminal records verification.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits

The Arizona Department of Administration offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement

• Participation in ASRS Lifetime Benefit Pension Plan after 26 weeks of employment.

Contact Us

• If you have any questions please feel free to contact Christopher Langseth at christopher.langseth@azdoa.gov for assistance.
• The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.