IT Project Manager II

Learn how Metro connects you with what matters

NOTE: The application period has now closed. Only Priority Placement Program participant applications will be added to the candidate pool.

Metro Transit’s Capital Division has an exciting career service opportunity for Information Technology Project Managers II. This position will be dedicated to project management, on large, multi-year, multi-million dollar Metro Transit technology projects.

These projects may include customer-facing information systems, internal management information and business process systems, transit vehicle operations and communication systems, or other transit-related systems.

Metro's Capital Division Transit Technology Project Management Team

The Transit Technology Project Management unit within the Capital Division’s Project Delivery section provides project management from initiation through planning, procurement, development and integration, testing and implementation to steady state with operational teams.

Each IT Project Manager manages one or more concurrent Metro IT projects through the full project management life- cycle, ensuring project completion within authorized scope, schedule, and budget.

The team's project portfolio includes a wide-ranging and challenging variety of capital projects for transit applications and systems including real time customer information, electronic fare collection and mobile ticketing, on-board systems, scheduling and route planning, vehicle dispatch and telematics, asset management, wireless network communications, transit signal priority, enterprise architecture, business intelligence, capital project management and reporting, as well as other system enhancements and life cycle management.

This recruitment will be used to fill a career service position and may be used to generate a pool for future Career Service, Term Limited Temporary (TLT), and Special Duty Assignment (SDA) positions that may occur in this classification.

The pool would be valid for twelve months upon creation and may be extended at the discretion of the hiring authority.Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.

As an Information Technology Project Manager II you will:

• Manage large, complex, and mission critical technology projects in King County Metro's $200M annual Capital Project portfolio.
• Manage projects throughout their complete lifecycles - from initiation, planning, execution, monitoring and control, to project close. Typical projects involve integration of disparate information systems, installation of on–board vehicle technologies, competitive vendor selection and management, procurement via a comprehensive Request for Proposals/Requests for Information (RFP/RFI) process, and strategic analyses and assessments.
• Lead multi-departmental project teams to ensure that assigned projects are completed within scope, schedule, and budget. Track, monitor, and mitigate risk as necessary.
• Recommend project approach, controls and appropriate performance measures. Apply those measures as needed, directed or required.
• Analyze, develop, and prioritize business and technical requirements in consultation with end users, project stakeholders and IT support groups. Document requirements and user stories and track their completion.
• Create and track detailed budgets for all projects. Report on progress (and variances) to stakeholders, senior management, King County Council, and the Project Review Board.
• Develop and maintain a detailed project schedule using they tools and templates deployed at Metro. Track tasks, milestones, and resources. Understand how and when to baseline a project, create a WBS, or level resources.
• Develop and maintain standard project documentation such as: project charter, project plan, business cases, cost/benefit analysis, scope of work, risk management plan, change management plan, communication plan, issue management plan, requirements compliance and traceability tracking, test plan, development, execution and control, training plan, management reports, benefits achievement and project close-out reports.
• Develop, review, and manage contracts for assigned projects; work with legal to ensure compliance and track contract details throughout life of project; develop Requests for Information (RFI), Requests for Proposals (RFP) or Requests for Quotes (RFQ) and work with legal and procurement to ensure a fair and uniform process when selecting 3rd party solutions.
• Ensure all projects maintain compliance with all relevant State, Federal, local, and King County laws and regulations; respond to audit requests, curate project documentation, and create comprehensive project archives.
• Establish appropriate steering and governance committees for each project; plan and coordinate steering committee meetings and document decisions; provide timely status reports, assessments, issue identification, risk reports, and related project analyses as required.
• Function as the primary leader and driver of project success. This includes excellent written and verbal communications skills; explaining complicated technology concepts to non- technical audiences; working with Metro divisions and offices to support project success; and ensuring creativity and thoughtful planning for execution of training plans for all solution users.
• Perform other duties as assigned.

A Bachelor's degree in technology management, engineering, computer science, transportation planning, business administration or a closely related field AND five years of experience as an IT Project Manager or IT Business Analyst with more than 3 years' experience on major IT projects with budgets greater than $5MM or longer than 2 years in duration OR Any equivalent combination of experience and education which provides the applicant with the skills, knowledge and abilities required to perform the work.

We are looking for someone who has

• Extensive experience managing large, multi-year, multi-million dollar projects, including planning, organizing, coordinating, and managing staff, clients, and/or partners towards the successful completion of a project.
• Experience leading, organizing, and motivating, multi-disciplinary work teams and working with individuals at all levels within an organization.
• Experience procuring, integrating, implementing and managing vendor products and solutions from procurement to handoff to steady-state.
• Experience with in-house developed systems and the challenges of integration with legacy systems and technologies.
• Demonstrated history of flexibility and adaptability with competing priorities and changing assignments.
• Experience developing and managing vendor contracts, RFIs, RFPs, and SLAs.
• Experience with negotiation and conflict resolution; ability to work effectively with all stakeholders.
• Ability to conduct effective meetings with various types of stakeholders throughout the organization and synthesize complex information, prepare clear and concise materials and communicate technical information to non-technical audiences.
• Excellent oral and written communications skills.
• Experience in the use of large, complex spreadsheets, documents and presentations.
• Expert-level expertise with MS Project or equivalent project management tools.

Desired Qualifications

• Professional project manager certification such as PMP, PRINCE2, Agile methodology, Master's Degree in project management, or equivalent combination of experience and education (if no certification, state clearly in your application materials how you bring the equivalent rigorous theoretical and practical expert knowledge in project management to this position, or if you are actively preparing for the PMP Exam.)
• Experience working with large public sector agencies or governmental organizations.

Demonstrated history of managing and leading change, ensuring project execution and quality while successfully managing and mitigating risk.Application & Selection Process

An online employment application, resume, and answers to the supplemental questions are required. Applicants will be screened for competitiveness, completeness, and written communication skills. The most competitive candidates may be invited to participate in one or more interviews.

This recruitment may also be used to create a pool of qualified candidates to fill future career service, term-limited temporary, and special duty vacancies that may occur in the next 12 months at the discretion of the hiring authority.

Work Schedule

This position is exempt from the provisions of the Fair Labor Standards Act and is therefore is NOT eligible for overtime pay. Work schedule is normally a 40-hour week Monday through Friday. Variations may be required depending on the demands and needs of the work.

Union Representation/Job Code/Grade

PROTEC 17/736404/Grade 72

Work Location

The primary location of this position is in the King Street Center (201 S. Jackson St., Seattle, WA) Telecommuting is possible.

Teleworking Requirement

The work associated with this position will be performed predominantly in a hybrid work environment working in the office and at home. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Employees may be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.

Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.

COVID-19 Vaccination Requirement

King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.

As a condition of employment, prior to a final offer of employment, you will be required to:

• submit proof of vaccination or
• have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.

People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact: Sianna Weicuss, sweicuss@kingcounty.gov

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity.

Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards.

We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office. King County is an Equal Employment Opportunity (EEO) Employer.

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.