Technical Business Analyst

Job Responsibilities

The Technical Business Analyst partners with Finance and Operations to define business requirements, design solutions, and support the full lifecycle of Oracle Fusion ERP/SCM/OTM/OM, including implementation and post-implementation enhancement and stabilization.

This role serves as a liaison between business stakeholders, IT, and external partners, ensuring solutions are practical, scalable, and aligned with business objectives.

• Lead requirements gathering sessions and translate business needs into clear functional specifications and system solutions
• Partner with Finance, Operations, Supply Chain, and Sales teams to design, improve, and standardize business processes
• Translate business needs into functional specifications, system configurations, and enhancements within Oracle Fusion
• Support Oracle Fusion modules through configuration changes, enhancements, and defect resolution in coordination with IT and managed services
• Support testing activities (SIT/UAT), including test case definition, execution, and defect tracking
• Develop and maintain process documentation, job aids, and best practices
• Communicate effectively with both business and technical stakeholders
• Troubleshoot and resolve Tier 1/2 functional issues to maintain system stability
• Collaborate with Oracle Support and third-party partners on issue resolution and enhancements
• Support change management efforts including training development, communications, and user adoption activities
• Provide ongoing production support for Oracle Fusion ERP/SCM/OTM/OM, including issue resolution, system monitoring, and user support
• Support quarterly Oracle patch cycles, including impact analysis, testing, and validation
• Act as liaison with managed services providers and external vendors for issue resolution

Qualifications

• Bachelor’s degree in business, accounting, information technology, or related field
• 10+ years of experience as a Business Analyst or similar role, preferably in manufacturing or chemical industries ideally with MRP exposure
• 3–7+ years of experience with Oracle Fusion ERP/SCM OM (implementation and/or support) and Transportation Management business processes preferred
• Strong understanding of end-to-end business processes across Finance, Procure to Pay, Supply Chain, and/or Manufacturing
• Experience with financial processes preferred:
• Month-end close
• Financial reconciliation
• SOX controls
• Audit support
• Public Company environment
• Familiarity with Oracle reporting tools such as OTBI, BI Publisher, and Power BI along with post-implementation Oracle environments preferred
• Experience with costing concepts (e.g., inventory, average/standard costing) and account reconciliation processes, with the ability to trace transactions from subledger through to General Ledger for analysis and troubleshooting
• Proven experience writing functional requirements and supporting testing cycles
• Experience working with managed service providers or offshore teams preferred
• Ability to translate business needs into clear, actionable solutions
• Strong analytical, problem-solving, and communication skills

Koppers Inc. and its subsidiaries are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category or characteristic protected by federal law, state or local law.

Skills

Acceptance Testing, Accounting, Accounting Close, Alliance/Partner Marketing, Analysis Skills, Average Costing, Best Practices, Bug Tracking/Defect Management, Business Analysis, Business Intelligence, Business Process Management, Business Processes, Business Skills, Change Management, Communication Skills, Customer Acquisition, Customer Service Evaluation, Documentation, Finance, Financial Operations, General Ledger Accounting, Identify Issues, Information Technology & Information Systems, Manufacturing, Offshoring, Oracle, Oracle ERP, Oracle Fusion Middleware, Power BI, Problem Solving Skills, Process Improvement, Procure to Pay/Purchase to Pay (P2P), Production Support, Reconciliation, Requirements Management, Sales, Sarbanes-Oxley Act (SOX), Software Patches, Standard Costing, Supply Chain, Supply Chain Operations, Systems Administration/Management, Systems Maintenance, Technical Support, Test Case, Testing, Validation Testing

About the Company

Koppers