Information System Manager

Benshaw Canada is looking for a Global Information Systems (IS) Manager to join our growing team.

The Global IS Manager owns the day-to-day operation, security, and continuous improvement of Benshaw’s global IT environment across its Pittsburgh and Listowel sites. The role is responsible for cybersecurity, the IFS ERP platform, on-premise and cloud infrastructure, end-user technology, and vendor relationships, while leading a small team of IT and ERP professionals.

Reporting to the AI Director, the manager partners with the broader Amconex organization to deliver secure, reliable, and cost-effective systems that support manufacturing and business operations, and helps advance emerging initiatives including the company’s growing portfolio of AI applications.

• What's in it for you?
• Competitive pay and compensation package
• Opportunity to work with cutting-edge technology in the energy sector
• Professional development and career growth opportunities
• Excellent extended health and dental care benefits
• Access to an Employee and Family Assistance Program (EFAP)
• Coverage for short-term disability and long-term disability
• RRSP matching program
• Collaborative and innovative work environment
• Employee appreciation events
• Supportive leadership team
• Be part of a team where you feel valued
• Pay:

The expected annual base salary range for this position is $87,565.27 to $109,456.59. Actual total compensation may include variable incentive pay.

What you will do

• Cybersecurity & Risk Management
• Lead Benshaw's cybersecurity strategy and daily security operations.
• Manage enterprise security platforms including Threat
• Down, Darktrace, and Mimecast.
• Investigate and respond to security incidents, coordinating remediation and reporting.
• Administer security awareness and phishing training programs across the organization.
• Monitor emerging threats and communicate best practices to employees.
• Protect the Benshaw brand by identifying and mitigating fraudulent domains and impersonation attempts.
• Coordinate penetration testing and vulnerability assessments.
• Develop and maintain IT security policies, standards, and incident response procedures.
• Drive continuous improvement of cybersecurity maturity and compliance efforts.ERP & Business Systems
• Migration from IFS Apps 10 to Cloud ERP platform (in progress).
• Partner with internal developers and business users to improve system functionality.
• Support integrations, including eCommerce and third-party business applications.
• Develop and maintain reports, dashboards, and business lobbies.
• Administer barcoding and shop-floor data collection systems.
• Monitor ERP performance and resolve system bottlenecks.
• Collaborate with departments to identify and implement process improvements.
• Infrastructure & IT Operations
• Oversee on-premise and cloud infrastructure environments.
• Administer Microsoft 365 and Entra ID, including licensing and user access.
• Manage backup, disaster recovery, and business continuity capabilities.
• Maintain network security, firewall configurations, and endpoint management.
• Conduct Microsoft Purview investigations and eDiscovery activities.
• Manage hardware lifecycle planning and quarterly refresh programs.
• Develop and manage annual IT capital budgets.
• Evaluate and implement new technologies that improve operational efficiency.
• Coordinate infrastructure projects across multiple locations.
• Leadership & Vendor Management
• Lead, mentor, and develop a team of three IT and ERP professionals.
• Manage vendor relationships, contracts, and service levels.
• Oversee IT project planning and execution.
• Maintain technical documentation and knowledge management resources.
• Collaborate with global IT teams and business stakeholders.
• Strategic Priorities
• The IT Manager will lead several key initiatives, including:
• Migration to a new Microsoft tenant and evaluation of cloud infrastructure opportunities.
• Advancement of cybersecurity maturity through frameworks such as NIST CSF and CIS Controls.
• Enhancement of disaster recovery and business continuity planning.
• Support of AI and automation initiatives across the organization.

What you bring to the position

• Bachelor's degree in Information Systems, Computer Science, or related field, or equivalent experience.7+ years of progressive IT experience with prior leadership responsibilities.
• Experience managing Microsoft 365, Entra ID, and virtualized server environments (VMware and Hyper-V).
• Strong cybersecurity background including endpoint, network, and email security.
• Experience supporting ERP systems, preferably IFS Cloud.
• Vendor, contract, and budget management experience.
• Excellent communication and stakeholder management skills.
• Ability to support multiple sites across North America.
• Willingness to travel domestically and internationally (10–15%).

About Us

Benshaw Canada Controls Inc. is a global leader in energy solutions, delivering advanced technologies across motor control, power distribution, industrial automation and renewable energy systems. We are dedicated to helping industries operate more efficiently, reliably, and sustainably by combining engineering expertise with innovative thinking.

From modernizing infrastructure to supporting the transition to cleaner energy, Benshaw Canada partners with customers to solve complex challenges and drive long-term value. As we continue to expand our capabilities, we remain committed to pushing boundaries and shaping the future of energy and industrial performance.

We thank all applicants for their interest however, only qualified candidates will be contacted. Benshaw Canada Controls Inc. dedicated to maintaining a respectful, fair and equitable work environment, and welcomes submissions from all qualified applicants. Benshaw Canada Controls Inc. is committed to providing a barrier-free workplace.

If accommodation is required during the selection or interview process it will be available upon request. This job posting is available in an accessible format upon request.AI Disclosure: Our recruitment process is 100% human-led. We do not use artificial intelligence (AI) tools to screen, rank or select applicants.

Vacancy Status: This posting is for an existing vacancy.