- Internal Communications and Engagement Lead
- Contract
- Theale | Hybrid
- You must be eligible to work in the UK without the need for Sponsorship
Employee Communications Strategy
- Develop and deliver the employee communications strategy, ensuring employees understand the company vision, strategy, business priorities and OKR performance.
- Plan and deliver communications relating to organisational change, customer and external market developments, culture, values and employee programmes.
- Build and maintain communication calendars, editorial plans, messaging frameworks and internal communication standards.
Leadership Communications
- Support senior leadership communications across the business, ensuring messages are clear, authentic and engaging.
- Initiate, craft and support CEO communications, leadership updates, All Hands sessions, company-wide announcements and town halls or briefings.
- Act as internal editor, copywriter, communications adviser and events support where required.
Employee Engagement, Experience & Advocacy
- Support employee engagement through communications programmes that increase awareness, improve organisational alignment, reinforce culture and encourage participation and feedback.
- Partner with People teams and employee groups to support engagement initiatives, employee listening and advocacy.
- Develop and support employer brand initiatives, employee storytelling, recognition programmes and internal campaigns led by leadership or business areas.
Change Communications & Internal Channels
- Lead communications planning and execution for organisational updates, business transformation, prioritisation cycles, process changes, policy updates, technology deployment, culture and ESG commitments.
- Ensure internal channels and content remain relevant, engaging and aligned, including intranet content, newsletters, leadership updates, video communications, employee briefings, learning sessions, onboarding content and internal campaigns.
Events, Measurement & Reporting
- Plan and coordinate internal engagement activities including company-wide meetings, leadership briefings, employee offsites, seasonal events, recognition activities and campaigns.
- Create and manage articles, leadership messages, video scripts, presentations, campaigns and employee stories.
- Monitor and report on communication effectiveness, engagement metrics, channel performance and employee feedback, providing recommendations for continuous improvement.
Knowledge, Skills and Experience needed
- Strong knowledge of internal communications, employee engagement, change communications and communication planning.
- Experience supporting organisational development, culture and engagement programmes and employer branding initiatives.
- Exceptional written communication, storytelling and content creation skills.
- Strong presentation development and senior stakeholder management capability.
- Experience planning and delivering employee events and engagement activities.
- Experience using AI productivity tools such as ChatGPT or Copilot and digital communication tools including newsletters, surveys and campaign platforms.
- Confident user of Microsoft 365, SharePoint or intranet platforms and content management systems.
- Experience with tools such as Canva, Monday.com and HubSpot is advantageous.
- Ability to manage multiple priorities in fast-paced, ambiguous environments.
- Proactive, creative and collaborative approach with strong problem-solving skills.
