Service Crew

About the GroupGaia Group is a lifestyle company that creates & curates a series of timeless & innovative concepts spanning from culinary, entertainment, hospitality & event spaces, reinventing consumer experiences and bringing delight to everyone. At Gaia Group, we believe that there are multiple facets to life that shape our well-being.

Through these experiences, one can create unforgettable memories, indulge their senses, while forging meaningful connections with one another. In the realm where passion intertwines with the palate, our culinary artisans embark on a flavourful odyssey, composing harmonies of taste that elevate beyond the ordinary. Hospitality isn’t just a transaction; it is part of our DNA.

Job Description

We are seeking enthusiastic individuals to join our Service Team. As a member of the team, you will be responsible for providing exceptional customer service, ensuring all guests a positive dining experience at our restaurant.

Responsibilities

• Welcome guest with a friendly, positive and professional attitude
• Take food and beverage orders accurately and efficiently
• Collaborate with kitchen team to ensure accurate order fulfilment
• Ensure guest satisfaction by checking in with diners and addressing any concerns
• Maintain a clean and organized dining area
• Operating of POS system for processing of payments
• Assist in ensuring smooth operation of the restaurant, including opening and closing procedures, taking orders, setting tables, and cleaning the restaurant
• Any other duties as assigned

Requirements

• Prior working experience in the food and beverage industry would be advantageous
• Demonstrated excellence in customer service
• Strong communication and people skills
• Well-groomed with a pleasant disposition
• Ability to thrive in a fast-paced environment
• Attention to detail and a proactive, can-do attitude
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays
• If you are enthusiastic about delivering exceptional service and thrive in a collaborative team setting, we welcome you to apply for this position.*Candidates with 3 years of experience and above may be considered for the Senior position.
• By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Lifestyle Holdings Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).
• You declare that the information provided in your application is true and complete to the best of your knowledge.
• You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.