Program Manager - ERP Implementation (FTC 12 Months) (Toronto)

Company Description Location: 25 York Street, Toronto, Canada

Employment Type: Fixed‑term contract, approximately 12 months

Vacancy: existing open role at WildBrain’s Toronto office

Hybrid work: Employees work in a hybrid model balancing collaboration in our office and remote work

Find a job that lets your imagination run wild! WildBrain is a team of innovators and creators who bring industry‑leading kids’ content and brands to families globally. We inspire imagination, put creativity first, and believe in the power of storytelling. Join our team today and make us part of your story!

About the project WildBrain is embarking on a multi‑year, multi‑wave enterprise implementation of Microsoft Dynamics 365 Business Central, replacing a legacy on‑premises ERP workplace as the financial system of record across the Group.

• About the Role Program Manager – lead and coordinate the Business Central implementation across Wild
• Brain Business Units.
• Report to the VP of Technology Solutions and work closely with the Director of Finance Transformation.
• Act as the day‑to‑day counterpart to Wild
• Brain’s systems implementation partner, holding the partner accountable to scope, schedule, quality, and cost commitments.
• Manage Wild
• Brain‑side resource assignment and budgeting, and coordinate closely with internal project teams including Finance, Legal, Data, Network, and Product through all phases of the project.

Job Responsibilities Be the client‑side accountable program owner for the Business Central implementation

Hold the Systems Integrator accountable to the scope, schedule, quality, and cost commitments made in their proposal, while managing scope, change requests, and any disputes

Own the integrated program plan and schedule, including vendor and internal commitments

Run program governance, including status reports (budget and progress), regular Steering Committee meetings, design sessions to ensure decisions are documented and locked

Orchestrate WildBrain‑side resources contributing to the ERP program – including Business Central Functional Leads/Finance SMEs across regions, Network, Integration, Product, Data, Legal, Product as needed throughout the project

Drive phase‑based delivery – plan, execute, and close each phase, while managing known program constraints: Q4 close and year‑end audit blackout, Television wind‑down, Peanuts divestiture, and statutory timing in jurisdictions where entities operate

Drive the data migration project workstream – sequencing of cleansing, mock cutovers, reconciliation gates, and finance/audit sign‑off against the agreed historical migration scope

Steward design authority discipline – ensure functional design decisions are made on time, documented, and do not drift; evaluate Systems Integrator recommendations against business needs rather than rubber‑stamping

Define change management activities with project teams and engage IT, Communications, Talent as required; oversee user adoption and training readiness, and adoption gate sign‑offs

Coordinate with parallel program workstream dependencies, including IT updates, systems integrations, BigQuery downstream pipelines, and AI/Copilot initiatives

Drive hyper‑care planning and exit per phase; lead the transition from hyper‑care into the three‑year managed services arrangement

Manage knowledge transfer from the Systems Integrator into WildBrain’s steady‑state operating team, including documentation and handover/support agreements

Qualifications Strong project or program management experience leading enterprise ERP implementations or complex technology‑enabled transformation programs

Hands‑on experience as the client‑side program or project lead on at least one enterprise ERP implementation with multi‑legal entity, multi‑currency, multi‑jurisdiction complexity; preference for Microsoft Dynamics 365 Business Central; comparable experience on D365 Finance & Operations, NetSuite, SAP S/4HANA, or Oracle Cloud Financials acceptable

Proven track record of multi‑phase rollout delivery in production, including cutover and hyper‑care

Strong Systems Integrator and vendor management – comfortable holding implementation partners accountable and saying no when needed

Strong finance domain literacy – conversant in General Ledger, AP, AR, intercompany, consolidation, multi‑currency mechanics, and procure‑to‑pay

Strong data migration project oversight – historical depth decisions, cleansing strategy, mock cutover discipline, reconciliation, and finance/audit sign‑off

Comfortable operating in a landscape with multiple parallel workstreams and project teams across Finance, Network, IT, integration, data warehouse, planning tools, and AI enablement

Strong executive communication – credible in front of a CFO, a Steering Committee, and an Systems Integrator’s leadership team

Strong written discipline – concise, evidence‑based status notes, current RAID log, and documented decisions

PMP, PRINCE2, MSP, or equivalent project management certification

Comfortable operating in a contract role inside a long‑duration program with clear delivery milestones

Nice to haves Direct Microsoft Dynamics 365 Business Central project management experience

Experience in media, entertainment, content licensing, royalties, or IP‑driven industry

Experience with Binary Stream Multi‑Entity Management or comparable multi‑entity ISVs alongside Business Central

Experience operating in an integrated landscape

IFRS‑aligned consolidation reporting experience

Experience managing the transition from hyper‑care into a multi‑year managed services arrangement, including SLA framework and steady‑state operating model handover

Compensation Base salary: $130,000 – 150,000 CAD per year.

Paid time off

Retirement savings with company matching

Comprehensive health and dental coverage, with shared premium costs from day one

Employee Assistance Program (EAP)

Hybrid work model

Diversity, Equity, and Inclusion WildBrain is committed to building an inclusive workplace that reflects our audience diversity. All applicants are encouraged to apply. WildBrain accommodates people with disabilities throughout the recruitment and selection process and encourages applicants to communicate their accommodation needs in advance.

• About Wild
• Brain Wild
• Brain is a global leader in family‑friendly entertainment, managing beloved franchises such as Strawberry Shortcake, Teletubbies, Yo Gabba Gabba!, and Inspector Gadget.
• Based in Toronto, Wild
• Brain helps bring stories to life through content production, audience reach, and consumer products, working with partners including Apple TV, Netflix, and the BBC.

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