Retail Media Program Manager

Retail Media Lead

London (Hybrid) | Permanent | £100,000–£120,000 + Benefits

Our client is one of the UK's fastest-growing consumer membership platforms, with millions of highly engaged members and partnerships with thousands of leading brands. Having established a successful Retail Media proposition, they're now investing heavily in its next phase of growth and are looking for a Retail Media Lead to help shape the future of the business.

This is a rare opportunity to join at a pivotal point in the company's Retail Media journey, working directly alongside the Retail Media Director to build scalable capabilities, launch new initiatives and influence the long-term direction of one of the UK's most exciting Retail Media propositions.

The Opportunity

Join a high-growth business investing significantly in Retail Media, audience monetisation and commercial innovation.

Work directly with an experienced Retail Media Director to shape strategy and deliver high-impact initiatives across the business.

Help build the next generation of Retail Media capabilities across ad tech, measurement, audience products and commercial operations.

Operate across Product, Engineering, Data, Commercial and Partnerships, driving transformation in a highly visible leadership role.

Play a key role in influencing how Retail Media evolves within a business with significant investment and ambitious growth plans.

Responsibilities

Retail Media Strategy & Growth

• Support the development and execution of the Retail Media roadmap.
• Drive strategic initiatives that accelerate Retail Media growth and commercial performance.
• Identify new monetisation opportunities across audience, advertising and partner propositions.
• Contribute to the evolution of Retail Media products, capabilities and commercial offerings.

Cross-Functional Leadership

• Work closely with Product, Engineering, Data, Commercial and Partnership teams to deliver strategic initiatives.
• Lead projects from concept through to execution, ensuring alignment across multiple business functions.
• Build strong relationships with senior stakeholders and influence decision-making across the organisation.
• Remove blockers and maintain momentum across multiple concurrent workstreams.

Commercial & Operational Excellence

• Help develop scalable Retail Media operating models and ways of working.
• Support pricing strategy, measurement frameworks and reporting capabilities.
• Drive governance across strategic programmes and ensure successful delivery of key initiatives.
• Champion continuous improvement and operational excellence across the Retail Media function.

Your Profile

• Experience within Retail Media, Commerce Media, AdTech, Digital Commerce or Marketplace environments.
• Strong understanding of Retail Media operating models and commercial ecosystems.
• Experience delivering complex cross-functional initiatives across Product, Engineering, Data and Commercial teams.
• Commercially minded with the ability to balance strategic thinking and hands-on execution.
• Comfortable influencing senior stakeholders and driving change in fast-paced environments.
• Passionate about building new capabilities and helping businesses scale.

Experience working within a Retail Media Network, retailer, commerce platform or leading AdTech organisation would be highly advantageous.

What's On Offer

• Opportunity to help shape one of the UK's fastest-growing Retail Media propositions.
• High-profile leadership role working directly alongside the Retail Media Director.
• Significant autonomy with genuine influence over business strategy and future direction.
• Permanent opportunity offering long-term career progression.
• Competitive salary of £100,000–£120,000 plus comprehensive benefits.
• Hybrid working with a collaborative, high-performing culture.

How to Apply

For a confidential discussion about this opportunity, please contact Noel Lavery at Pivotal on 07442 527285 or email noel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer. We encourage applications regardless of race, ethnicity, religion, gender, sexual orientation, disability, age or any other protected characteristic.