Business Intelligence Analyst

ABOUT THE JOB

We are a global leader specializing in brokering direct sales services, marketing, and digital acquisition. With operations in the US, Canada, UK and South Africa, our clients include both Fortune 500 and mid-market companies, as well as many of the world’s largest non-profit organizations.

At Credico, we embrace a culture of collaboration, innovation, and work-life balance. As such, we focus on attracting and retaining the best and brightest achievers who love what they do. If you’re looking for a career that also offers you more meaning, we have employee-led initiatives dedicated to giving back and serving our community.

We offer challenging and rewarding work, personal development, excellent benefits and an engaging environment.

POSITION SUMMARY

Credico is seeking a BI Analyst to support reporting, analytics, and business intelligence needs across assigned campaigns and client accounts. This role will work closely with business stakeholders, internal teams, and clients to understand reporting requirements, analyze performance trends, develop dashboards and reports, and help translate data into actionable recommendations.

The ideal candidate has 2 to 4 years of experience in business intelligence, data analysis, reporting, or a similar analytical role. Experience with Qlik Sense is a plus, but candidates with strong experience in other BI platforms such as Power BI, Tableau, or similar tools will also be considered.

RESPONSIBILITIES

• Partner with internal business teams and clients to gather, clarify, and document reporting and analytics requirements.
• Assist developers to scope, build, test, and maintain dashboards, reports, and recurring analytics deliverables.
• Analyze campaign, operational, and performance data to identify trends, forecasts, risks, opportunities, and process improvements.
• Develop and track key performance indicators that help teams measure business performance.
• Validate data accuracy and perform quality checks before reports or insights are shared with stakeholders and on an on-going basis.
• Manage multiple priorities while maintaining accuracy, timeliness, and attention to detail.
• Use SQL and enterprise data warehouse sources to investigate data issues, reconcile reporting differences, and support dashboard development.
• Present findings and recommendations in a clear, business-friendly way to internal teams and client-facing stakeholders.
• Support ongoing improvements to BI reporting processes, data definitions, and reporting standards.
• Assist with report distribution, documentation, and user support.
• Learn and support Credico’s BI tools, data sources, and internal reporting processes.
• Other duties as assigned or are necessary that support the overall business needs.

EDUCATION

• Bachelor’s degree in Computer Science, Analytics, Business, Information Systems, Mathematics, Statistics, or a related field, or equivalent work experience.

REQUIRED QUALIFICATIONS

• 2 to 4 years of experience in a BI Analyst, Data Analyst, Reporting Analyst, or similar analytical role.
• Experience working with business stakeholders or clients to understand reporting needs and explain data insights.
• Hands-on experience with at least one BI or reporting platform, such as Qlik Sense, Power BI, Tableau, SAS, or similar tools.
• Strong SQL skills, including: joins, aggregations, filtering, and data validation.
• Experience working with data from an enterprise data warehouse, database, or structured reporting environment.
• Strong Microsoft Excel skills.
• Ability to analyze data, identify patterns, and translate findings into clear business recommendations.
• Strong communication skills, including the ability to explain technical or analytical concepts to non-technical audiences.
• High attention to detail and commitment to delivering accurate work.
• Ability to manage multiple time-sensitive assignments in a fast-paced environment.
• Collaborative, service-oriented mindset with a willingness to learn new tools and processes

PREFERRED QUALIFICATIONS

• Experience with Qlik Sense.
• Experience supporting client-facing reporting, campaign analytics, sales analytics, or operational performance reporting.
• Experience documenting KPI definitions, data sources, report logic, or business rules.
• Familiarity with data quality checks and reporting governance.
• Experience working with internal or proprietary databases.

WHAT WE OFFER

• Discretionary Annual Bonus
• Competitive Paid Time Off (PTO) Policy + Sick Days
• Health, Dental & Vision Insurance
• 401(k) Matching
• Disability + Accident Coverage
• Company-Paid Life Insurance
• Commuter Benefits
• Learning Reimbursement Opportunities
• Employee Assistance Program (EAP)
• Telemedicine Services
• Charitable Donation Matching
• Identity Theft Protection Services

For this role, the estimated base salary range is between $70,000 - $80,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

Credico is an equal opportunity employer, and we comply with all applicable federal, state, and local fair employment and human rights laws. In all of our business dealings, we strictly prohibit and do not tolerate discrimination against employees, vendors, contractors, job applicants or any other covered persons on the basis of any characteristic protected under relevant federal, state, or local law.

If you need assistance or a reasonable accommodation to complete any part of the job application process, please reach out to us at hr@credicousa.com.