Services Account Executive, New Zealand

Overview

About the role

Are you passionate about accelerating customer success and delivering measurable business outcomes? Join a high-performing sales team focused on shaping customer experiences through innovation, strong partnerships, and strategic impact.

Microsoft Services helps customers unlock value by aligning business goals with transformative solutions. We go beyond selling technology—building trusted relationships, understanding customer challenges, and delivering tailored programmes that drive meaningful outcomes.

Through consultative engagement and cross-functional collaboration, we support organisations to innovate and grow in a digital-first, AI-powered world.

As a Services Account Executive (SAE), you will guide customers through their cloud and AI transformation journeys while contributing to a culture grounded in inclusion, continuous learning, and shared success.

Responsibilities

• The Services Account Executive (SAE) is responsible for positioning the full Microsoft Services portfolio - including Cloud Acceleration Factory, Unified, and Consulting services—across the sales lifecycle.
• Acting as a trusted advisor, you will partner with sales and delivery teams to accelerate cloud adoption, enable AI transformation, and maximise customer value.
• Strategic Planning & Partnership: Develop and execute services strategies for your portfolio, working closely with account teams to create impactful, outcome-driven account plans.
• End-to-End Sales Engagement: Engage early in the sales cycle—from ideation and qualification through to negotiation and close—ensuring services are aligned to customer priorities and measurable outcomes.
• Customer Value & Retention: Support customers throughout their lifecycle by reinforcing value, strengthening relationships, and driving successful renewals.
• Growth Through Services: Proactively co-sell Unified and Consulting services alongside solution sales to expand opportunities and achieve revenue targets.

Qualifications

• 5+ years’ experience in consulting, services, or solution-based sales
• Proven success in consultative, outcome-based selling
• Strong collaboration and stakeholder management skills
• Ability to manage competing priorities in complex environments
• Excellent communication and influencing capabilities
• Demonstrated success in delivering customer and business outcomes
• Experience managing complex sales cycles and pre-sales engagements
• Familiarity with Microsoft technologies, methodologies, or industry cloud solutions.
• This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.