Business Development Manager - Hospitality

About Worldline

Worldline [Euronext: WLN] is the European leader in payments and transactional services and ranks as the #4 global player in the industry. With a strong international presence and a commitment to innovation, Worldline serves as the technology partner of choice for merchants, banks, third-party acquirers, public transport operators, government agencies, and industrial companies across all sectors.

Backed by a team of 18,000+ employees across 40+ countries, Worldline delivers sustainable, secure, and trusted solutions across the entire payments value chain. Our offerings include in-store and online commercial acquiring, secure payment transaction processing, and a suite of digital services.

With a focus on environmental responsibility, trust, and social transformation, our expanding portfolio continues to shape the future of payments worldwide.

Job Responsiblity

As a Business Development Manager, Hospitality based in Singapore, you will be a key driver of Worldline’s growth, leading strategic initiatives and represent APAC in driving commercial growth and regulatory alignment for merchant acquiring. Your role will focus on acquiring new enterprise Hospitality clients, and expanding our footprint across the APAC region.

You will leverage your expertise in payments and hospitality to develop strategic partnerships, generate revenue opportunities, and position Worldline as the preferred payment solutions provider.

Key Responsibilities

New Business Acquisition & Growth

• Identify and develop new business opportunities within the hospitality sector across APAC.
• Build and nurture a pipeline of high-value prospects, leading them through the sales cycle from lead generation to contract closure.
• Develop and execute a go-to-market strategy, targeting enterprise-level hotel clients.
• Lead commercial negotiations, pricing discussions, and contract structuring to maximize revenue growth.
• Collaborate with internal teams to ensure a smooth onboarding experience for new clients.

Strategic Market Expansion

• Analyse market trends, regulatory updates, and competitive landscapes to identify opportunities for expansion.
• Develop tailored value propositions that align with customer needs and Worldline’s payment solutions portfolio.
• Work closely with the product and innovation teams to ensure our offerings remain competitive and relevant to travel industry trends.
• Represent Worldline at industry events, conferences, and networking forums to build brand awareness and generate leads.

Collaboration & Stakeholder Engagement

• Work cross-functionally with account management, product, compliance, marketing, and operations teams to drive new business opportunities.
• Partner with internal teams to enhance client engagement strategies and optimize sales processes.
• Provide market feedback to help shape Worldline’s product roadmap and service enhancements.

Skills & Experience Required

• Proven track record in business development, sales, or strategic partnerships within payments and hotels.
• Strong network within global hospitality brands is a plus.
• Expertise in B2B sales, consultative selling, and complex deal negotiations.
• Ability to develop compelling value propositions and communicate the benefits of Worldline’s solutions.
• Strong analytical and problem-solving skills, with a strategic mindset.
• Excellent communication, presentation, and stakeholder management skills.
• Experience working in a multinational and matrixed environment, collaborating across teams and geographies.
• Fluency in English; additional APAC languages (e.g., Japanese, Mandarin, Malay) are a plus.

Preferred Experience

• More than 5 years of experience in business development within the payments, fintech, or hospitality sectors.
• Knowledge of payment solutions, cross-border transactions, and travel industry payment challenges.
• Experience with CRM tools such as Salesforce.
• A strong entrepreneurial mindset, with a drive to hunt and close deals.
• Experience leading regional expansion strategies and working with enterprise clients.

Join Us in Shaping the Future of Payments

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, and a hunger to drive growth. If you thrive in a dynamic, fast-paced environment and have a proven track record of driving business development success, we invite you to be part of our team.

Apply now to join Worldline as a Business Development Manager, Hospitality, and take your career to new heights. Learn more about life at Worldline at jobs.worldline.com