Key Account Sales Manager

Sales & Accounts ManagerWe are currently hiring a Sales & Accounts Manager.

Little Mushroom Catering is seeking a Sales & Accounts Manager to focus on growing corporate business and managing high-value client relationships.

This role is responsible for proactively identifying and developing new corporate clients, as well as managing and growing relationships with existing high-frequency and high-revenue accounts.

Unlike front-line inquiry handling (managed by our Lounge, Front Desk, and Wedding Coordinator teams), this role is focused on outbound relationship development, account growth, and long-term client retention.

You will play a key role in increasing corporate catering revenue, strengthening repeat business, and ensuring that high-value clients receive consistent attention and service.

What You’ll Be Responsible For:

• Corporate Business Development● Proactively identify and pursue new corporate catering clients in the defined catchment area● Build relationships with offices, associations, and organizations that align with LMC services● Conduct outreach via email, phone, and in-person relationship building● Develop and maintain a pipeline of prospective corporate accounts● Convert new corporate relationships into recurring catering clients
• Key Account Management● Manage relationships with high-frequency and high-value existing clients● Ensure consistent engagement with repeat corporate accounts● Monitor ordering patterns and proactively support continued business● Identify opportunities to expand account volume and frequency● Act as the primary relationship manager for assigned key accounts
• Account Growth & Retention● Strengthen relationships with clients who regularly order catering or generate significant revenue● Ensure high-value accounts remain active and well-supported by creating proposals in our CRM forspecific events, encouraging confirmation of events and follow up post event● Proactively identify upsell and expansion opportunities within existing accounts● Maintain strong communication to support long-term retention’CRM & Pipeline Management● Maintain accurate and up-to-date account records in the CRM● Manage the events in the CRM by creating proposals and follow up with clients for specific events● Track outreach activity, account status, and growth opportunities● Manage a structured pipeline of prospective and active corporate accounts● Ensure all key client interactions are documented and current
• What We’re Looking For
• Experience:● 1–4 years experience in sales, account management, hospitality sales, or business development● Experience managing client relationships or corporate accounts is an asset● Familiarity with CRM systems (or ability to learn quickly)
• Core Strengths● Strong relationship-building and communication skills● Comfortable with proactive outreach (email, phone, in-person)● Organized and disciplined with follow-up and account tracking● Able to identify opportunities and act independently● Professional, confident, and client-focused● Consistent and reliable in managing multiple accounts
• Nice to Have● Experience in corporate catering, hospitality sales, or B2B services● Understanding of corporate decision-making and procurement processes● Experience working with repeat clients or account portfolios
• What Success Looks Like
• Success in this role means:● New corporate accounts are actively developed and added to the business● Existing high-value clients continue ordering regularly and increase order volume● Strong, consistent communication with key accounts is maintained● Corporate revenue grows through repeat business and new relationships● The CRM contains accurate, up-to-date account activity and pipeline tracking● Opportunities are proactively identified and converted into revenue
• Compensation● $55,000 – $60,000 annually (40 hours/week)● Employer contributions to the Health Spending Account after successful completion of the 3 monthprobation period● Full-time role within a growing hospitality and catering business

Why Join Us

This role is ideal for someone who enjoys building relationships, developing new business opportunities, andmanaging key client accounts in a structured hospitality environment. You will have a direct impact on growingour corporate catering presence and strengthening long-term client partnerships. To apply or for more information, reach out to Christie at hr@littlemushroomcatering.com.