Support Analyst/ Data analytics

Role: Support Analyst/ Data analytics

Onsite at Dallas, TX

Full Time Direct Hire role

Relocation is fine

Job Description

Support Analyst with banking/data analytics skills

• Perform system health check, monitoring, alerting, and corresponding action as required.
• Lead the investigation and analysis of application operational failures through to resolution, and drive follow-up for root cause identification.
• Analyze system monitoring dashboard (Dynatrace), logging system (ELK), and other tools to identify potential issues, conflicts, and risks.
• Responsible for ensuring the production and maintenance of high quality support documents and processes.
• Promotes innovative and improved methods of working, and implements best practices.
• Participate in walkthrough reviews of project release hand over, specifications, programs, Implementation plans, and PIV test plans.
• Write SQL queries against database and generate reports.
• Establish healthy working relationships across variety of IT partners / units and platforms to build influence and impact with key business partners

Thanks & Regards,

Vaishnav Gupta| Senior Technical Recruiter

KPG99, INC | www.kpgtech.com | MBE Certified Firm

3240 E State, St Ext | Hamilton, NJ 08619

Vaishnav.gupta@kpgtech.com