At Winning Group, we're more than a retailer – we're Australia's leading experience company. Since 1906, we've been a proud, family-owned business, bringing together premium retail, world-class logistics, and cutting-edge technology. Our brands include Winning Appliances, Appliances Online, Winning Services, Rogerseller, Spence & Lyda, Ora, and Andoo.

Winning Services is our logistics and 3PL operation, powering the warehousing and fleet capability behind the Winning Group. As a Business Analyst, you'll help our warehouse, fleet, and commercial teams understand what's really happening across the network – performance, cost, capacity, and service levels – and turn that insight into clear, practical recommendations that make the business run better.

As a Business Analyst, you'll:

Partner with Warehouse, 3PL, and Commercial teams to understand operational challenges and identify where analysis can add the most value.

Own and prioritise the Winning Services analysis and reporting pipeline, in consultation with the GM and Operations leadership.

Analyse operational data across delivery performance, labour, inventory, fleet, and cost to identify trends, bottlenecks, and improvement opportunities.

Investigate root causes of operational issues and recommend practical, fit-for-purpose solutions.

Build and maintain recurring reporting and dashboards that Operations teams can act on.

Support the business case, feasibility, and cost-benefit assessment for proposed improvement initiatives.

Work with IT/Technology teams to translate operational requirements into clear specifications, where a technology solution is warranted.

Coordinate testing and validation of new systems or process changes before they go live in the warehouse.

Monitor the adoption and effectiveness of implemented changes, adjusting based on operational feedback.

Prepare clear documentation, process guides, and training materials for warehouse and operations teams.

Apply structured continuous improvement methods (e.g. Lean, Six Sigma) to drive measurable gains across the network.

You'll have:

Tertiary qualification in Business, Supply Chain, Operations, or a related discipline.5+ years' experience in a Business Analyst, Operations Analyst, or Continuous Improvement role, ideally within logistics, warehousing, or supply chain.

Practical, working knowledge of process improvement methodologies such as Lean or Six Sigma, and how to apply them in an operational setting.

Confidence working with data – querying, manipulating, and visualising information to support decisions (e.g. Excel, SQL, Power BI).

Experience mapping and documenting business processes and requirements for a range of stakeholders.A demonstrated ability to own and deliver multiple small-to-medium projects, from analysis through to implementation.

Familiarity with Agile or other structured delivery approaches – advantageous, but not essential.

Strong analytical and logical problem-solving skills, with a bias toward practical, operationally-relevant solutions.

Excellent verbal and written communication skills, with the credibility to work effectively with warehouse and operations teams.

Flexibility for a working arrangement of 2 days per week based in the warehouse and 1 day per week at Head Office.

Why Winnings?

At Winnings, you'll join a team where creativity, service, and passion are celebrated. We invest in our people, offering continuous development and genuine career progression opportunities across our growing Group.

Our employee benefits include:

Exclusive staff discounts across all Winning brands.

Career growth opportunities with pathways into leadership.

Wellbeing support through our EAP, including free GP visits and psychology appointments.A vibrant culture with immersive training, events, and an amazing annual Christmas party.

We're proud to nurture a diverse and inclusive workplace where everyone feels they belong. We welcome applicants from all backgrounds and encourage you to apply if this role excites you.