Client Service Representative

Client Service Representative | Dubai

About the Job

Position Title: Client Service RepresentativeJob Location: DubaiTraining Location: DubaiTraining Duration: 4-8 weeksCompetitive Salary Package, Incentives, and Rewards.

Job Description

Client Interfacing Role (not a back-office work)Ensuring superb client service quality.

Manage the operations of business unit, including the management of orders, sales transactions, client affairs, financial matters, administrative tasks, and property maintenance management.

Collaborate with diverse departments and business units to optimize operational efficiency.

Communicate effectively across various mediums, encompassing face-to-face interactions, managing incoming and outgoing calls, chat correspondence, emails, etc.

Active participation in the client retention program.

Job Specification:+2 years of relevant experience. (Consideration for fresh graduates if they meet other qualifying criteria).

Excellent client service skills preferably gained from BPO background (call center), high-end brand fashion retail industry, or 5-star hotels/hospitality industry.

Advanced proficiency in English verbal and written communication with a refined accent.

Capability to deal with high-profile clients with poise and professionalism.

Proficient in handling clients' complaints, feedback, as well as being organized, a good researcher, detail-oriented and effective problem solver.

Smart and professional looking with a confident personality.

Demonstrate positive attitude with high energy level.

Capable and adaptable with technology.

In good physical and health condition.