Supply Chain Manager

Insight Global is seeking a Supply Chain Manager for its client based in Kitchener, Canada who specializes in AI-powered feed management systems. The Supply Chain Manager will own the strategic vision and execution of the company’s global supply chain.

This is a pivotal role responsible for building robust processes, optimizing supplier relationships, managing inventory, and supporting seamless production through contract manufacturers. The ideal candidate is both a strategist and a doer - able to architect scalable systems while rolling up their sleeves to execute day-to-day supply chain operations in a fast-paced, growth-oriented environment.

Key Responsibilities

• Strategic Leadership
• Define and implement the supply chain vision to support a scaling company with growing geographic reach.
• Develop short- and long-term strategies for supplier management, sourcing, and logistics.
• Partner with the VP of Operations to align supply chain strategy with overall company objectives.
• Set annual Supply Chain targets and policies to achieve corporate goals
• Process Development & Continuous Improvement
• Establish and maintain supply chain processes and policies, including supplier approval, RMA management, and inventory control.
• Drive continuous improvement using Lean, Six Sigma, and 5S methodologies to enhance efficiency and cost performance.
• Monitor key KPIs and implement corrective actions to maintain operational excellence.
• Supplier & Sourcing Management
• Identify, qualify, and onboard suppliers aligned with cost, quality, and delivery standards.
• Negotiate pricing, lead times, and contracts with suppliers and contract manufacturers.
• Manage ongoing supplier performance and quality through audits and scorecards.
• Oversee the Approved Supplier List (ASL) and maintain compliance documentation.
• Set cost-down targets for product BOM’s and realize cost savings to achieve business profitability goals
• Operational Execution
• Oversee purchasing and procurement activities, including issuing purchase orders and managing delivery schedules.
• Manage inventory policies, set min/max levels, and reconcile monthly inventory reports.
• Support contract manufacturing operations, ensuring timely material availability and cost optimization.
• Oversee Supplier RMA (Return Material Authorization) processes and resolutions.
• Leadership & Collaboration
• Lead, mentor, and develop a Supply Chain Analyst to support data analysis, reporting, and day-to-day operations.
• Collaborate cross-functionally with engineering, production, fulfillment, finance, and quality teams.
• Champion a culture of excellence, accountability, innovation, and continuous improvement.

REQUIRED SKILLS AND EXPERIENCE

• 5+ years of progressive supply chain experience, with at least two years of experience in leadership to some capacity AND a Bachelor's degree in Supply Chain Management, Industrial Engineering, or a related field
• Proven success in strategic planning, supplier management, and contract manufacturing oversight.
• Experience in inventory management, ERP/MRP systems, and global sourcing.
• Demonstrated ability to implement Lean/5S/Six Sigma methodologies.
• High energy with strong negotiation, facilitation, and leadership skills.
• Experience managing or mentoring team members in a dynamic environment.NICE TO HAVE SKILLS AND EXPERIENCESupply chain experience within hardware, electronics, or IoT manufacturing
• Masters Degree