Position: Scrum Master with JIRA
Location: Rahway, NJ
Role Summary
The Jira and Scrum Master will provide delivery execution support, with a focus on improving Agile operating practices, strengthening Jira and Confluence usage, and increasing transparency across product teams, parent boards, and program-level reporting.
- Optimize Jira boards, workflows, dashboards, filters, and reporting structures to support squad-level execution and product line visibility.
- Facilitate and strengthen Scrum practices, including sprint planning, backlog refinement, daily standups, retrospectives, and cross-team dependency discussions.
- Support creation, maintenance, and governance of parent boards, program roadmaps, Confluence pages, decision logs, and stakeholder-facing status materials.
- Track and communicate delivery risks, issues, assumptions, dependencies, blockers, and escalation items to help teams maintain predictable delivery outcomes.
- Enable automated or semi-automated reporting that consolidates execution data across teams and provides leadership with actionable insight into progress, delivery health, and business value realization.
Core responsibilities include
- Identify, capture, communicate, and manage delivery risks, impediments, assumptions, and dependencies; proactively drive mitigation and escalation to reduce delivery impact.
- Manage, maintain, and coordinate deliverables across multiple squads to support integrated program timelines, roadmap commitments, and cross-team execution.
- Partner with Product Managers, Product Technical Leads, and Business Leads to build, maintain, and communicate program delivery timelines and roadmaps within Atlassian tools.
- Serve as a day-to-day coordination point across Product Managers, Product Technical Leads, Technical Analysts, Data Engineers, Product Line Leads, and other delivery stakeholders.
- Support project documentation activities as needed, including Confluence updates, meeting notes, decision logs, delivery status updates, and stakeholder-facing materials.
Required skills/experience
- Understanding of laboratory workflows, analytical instrumentation, and data flows in the pharmaceutical R&D space is a plus
- Open to different delivery methods – what works for the team will be utilized
- Experience with GxP/regulatory considerations relevant to systems supporting lab data (e.g., knowledge of controlled access, audit trails, validated processes).
- Excellent written and verbal communication skills — able to explain technical configuration decisions to both technical and non-technical audiences.
- Strong organizational skills and experience managing support channels and prioritizing requests across a large user base.
- Hands-on experience configuring and optimizing Jira boards, workflows, issue types, dashboards, filters, and automation rules to improve team execution and program-level visibility.
- Demonstrated ability to manage Agile ceremonies, including daily scrums, sprint planning, backlog refinement, retrospectives, and cross-team dependency reviews.
- Experience building and maintaining parent boards, team boards, and program roadmaps that connect squad-level work to product line objectives and business value delivery.
- Strong understanding of Agile delivery metrics, including capacity, velocity, predictability, sprint health, cycle time, and throughput, with the ability to translate metrics into actionable delivery improvements.
- Ability to identify, track, escalate, and drive resolution of risks, impediments, assumptions, dependencies, and cross-team blockers before they impact delivery timelines.
- Experience partnering with Product Managers, Product Technical Leads, Business Leads, technical analysts, data engineers, and product line leadership to coordinate priorities and delivery commitments.
- Proficiency with Confluence or similar collaboration tools for maintaining project documentation, decision logs, meeting notes, delivery playbooks, and stakeholder-facing status updates.
- Experience creating automated or semi-automated reporting mechanisms that consolidate squad-level execution data into program, portfolio, or leadership views.
Regards
Patrick Fernandez
Talent Acquisition Group - Strategic Recruitment Manager
