Product Manager

About LEAPLEAP is the leading provider of Legal Practice Management Solutions in the world and is part of ATI - one of the largest international LegalTech companies.

For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people'. The market-leading software we develop, and support is used by more than 71,000 lawyers and their staff in small and medium-sized law firms.

Working alongside our international team of passionate high achievers, you'll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters' working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you'll find yourself in good company here.

Meet the Estates Law teamEstates Law is a division of LEAP Legal Software which specialises in software solutions for our Estates Law clients. This is a one-of-a-kind team paving the way for a new structure in LEAP which focuses on tailored products for specific verticals of law. This team includes experienced legal professionals, developers, designers and client-focused operational experts.

We have in-house Australian Estates Lawyers who are experts in guiding the direction that our products take, along with a mature client feedback function.

What You'll Do

• As our Product Owner you'll work closely with the Software Developers, Lawyers and the wider Estates Law team to take ownership of products , ensuring everything we build meets the needs of our users, customers and internal teams.
• The work you do will help define and deliver impactful features that contribute to our overarching mission to "help lawyers who help people".
• To make this happen, you will:
• Work with internal teams to obtain an in-depth understanding of LEAP and Estates Law products and the documentation requirements
• Manage the end-to-end lifecycle of new product and feature releases
• Create, edit, and maintain clear, accurate online knowledge articles across all LEAP Estates Law products
• Produce Release Notes and marketing material for product and feature releases
• Train new and existing staff on using the software and demonstrate new features
• Present at internal meetings
• Produce videos for online learning platforms
• Demonstrate our products at client meetings, events and seminars/webinars
• Write clear and actionable user stories and acceptance criteria
• Collaborate with the team to understand the product vision and roadmap and ensure timely delivery of products
• Manage LEAP Estates Content work
• Conduct QA testing as needed Collate client feedback on new apps and features to improve user experience
• Manage integration of third party applications with LEAP Estates

What You'll Bring

• Apart from your 3+ years of experience as a Product Owner/Manager in the SaaS industry, your technical skillset will include:
• The ability to work effectively with development teams; understands system architecture, APIs, integrations, and data flows
• Expertise in managing product backlogs with multiple stakeholder inputs
• Advanced writing skills, including editing and proofreading
• Strong attention to detail and the ability to express complex technical ideas in a simplified way
• Experience translating highly technical language into a voice for business audiences
• Ability to work across multiple product lines
• Strong interpersonal skills
• Familiarity with tools like Jira, Confluence, Figma, Synthesia or similar will be a bonus!
• Why join LEAP? Your work matters.
• Helping lawyers help people sits at the heart of everything we do. We solve real world problems that improve and support local, everyday law firms.
• So they can do their best work for the people in the communities they serve.
• Make an impact.
• You won't be another ‘cog in the wheel' here.
• We give full trust and autonomy for you to be heard, to work on big & complex projects - and to make a real difference.
• Work with a group of authentic, passionate people who love what they do.
• Flexible and hybrid working.
• We'd like to find this person in Sydney, but we want you to work in a way that suits you and we're open to flexible arrangements that support you Grow your career with us. Our founder Christian Beck has been building legal tech businesses for over 30 years.
• There are opportunities galore to expand your career based on where your interests lie.
• We're not afraid to pivot based on market conditions - you will always have the opportunity to stay ahead of the curve and do your best work here.
• Have fun with us. Celebrations.
• Socials.
• Sports teams.
• Access to sailing and yacht events.
• We value your well-being - enjoy an additional paid wellbeing day every year, free gym membership, corporate dental plan and weekly massages in the office.
• Work in a new, beautiful office space - with a catered lunch and breakfast every week, fully stocked kitchen and an on-site barista Access to LEAP Home - a program unique to LEAP to support you in buying your primary residence.