Senior Executive / Assistant Manager, HR Faculty (HR Shared Services)

The Senior Executive / Assistant Manager performs and coordinates key HR operational activities for the faculty population, supporting smooth and timely service delivery. Core responsibilities include administering exit management, faculty hiring and contract renewals, as well as managing updates to concurrent appointments, including those involving University Senior Leaders.

The position also supports a range of faculty employment matters, such as preparing letter addenda, processing job changes, handling other appointment-related updates, and providing secretariat support for off-site meetings.

In addition, the Senior Executive / Assistant Manager contributes to continuous improvement initiatives by identifying opportunities to automate manual processes, digitalise workflows, and implement technology-enabled solutions that enhance operational efficiency, consistency, and service quality.

The incumbent also supports the review and enhancement of operational processes, Standard Operating Procedures (SOPs), and service controls to ensure consistent service delivery, operational excellence, scalability, and compliance with University policies and governance requirements.

Responsibilities

• Handles the HR administration and advisory support to enable effective HR operations in Faculty matters related to part-time lecturers’ Appointment and Reappointment, Job Changes, Concurrent Appointment and Exit management in alignment with University’s policies and guidelines.
• Ensure data accuracy in updates of all entries in HRIS, including but not limited to hire data, one-time payment, assigning costing allocations, and concurrent appointment updates in HRIS completed by team members
• Ensure tasks and enquiries undertaken are resolved and completed in a timely manner in accordance with the service level agreements (SLA)
• Improve processes and procedures to ensure high standards of service and work quality, efficiency and governance
• Drive and/or participate in projects and process reviews
• Collaborate and build good working relationships with stakeholders within the University

Requirements

• Bachelor Degree in Business Administration, or a related discipline ie. Human Resources
• Good knowledge of the Employment Act and Labour laws of Singapore
• Comfortable to handle/review a high volume of administrative transactions and multi-tasking.
• Strong writing skills are essential
• Strong interpersonal and communication skills
• Strong organisational and time management skills
• Meticulous, resourceful and independent
• Proficient in Microsoft Office applications and PowerPDF
• Working knowledge of Workday is advantageous

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU