Scrum Master (SAFe / Agile Release Train Communications)

Location: New York City, NY (Hybrid 3 days onsite/week)

Type: Fulltime

Experience: 8 14 years total IT experience | 5+ years as Scrum Master

Industry: Insurance / Communications

No be authorized to work in the U.S. without employer sponsorship now or in the future.

Overview

We are seeking an experienced SAFe Scrum Master with programlevel delivery experience to support a Communications Agile Release Train (ART) within a large insurance transformation initiative. This role focuses on agile execution, PI planning, crossteam dependency management, and coordination with internal platform teams and external vendors in a cosourced delivery model.

Key Responsibilities

• Facilitate Scrum ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives) for one or more teams within a Communications ART.
• Support PI Planning, iteration execution, and ARTlevel ceremonies in alignment with SAFe Agile practices.
• Identify, track, and proactively manage crossteam, crossART, and thirdparty dependencies.
• Coordinate delivery timelines with internal platform/integration teams and external vendors.
• Remove impediments, manage risks, and drive predictable sprint and PI delivery.
• Maintain and communicate programlevel status, risks, and dependency dashboards.
• Partner closely with RTEs, Product Managers, Product Owners, and Solution Leads.

Required Skills & Experience

• 8+ years of total IT experience, including 5+ years as a Scrum Master.
• Handson experience working in SAFe / Agile Release Train (ART) environments.
• Proven experience supporting PI Planning and ARTlevel ceremonies.
• Strong experience managing programlevel dependencies across multiple teams and vendors.
• Experience working in cosourced delivery models (onshore/offshore).
• Strong communication, facilitation, and stakeholder management skills.
• Proficiency with Jira, Azure DevOps, or Rally.

Preferred Qualifications

• Experience supporting Communications, Digital, or MarTech ARTs.
• Exposure to customer communications platforms (OpenText Exstream, xPression, Quadient, Adobe).
• Insurance or Financial Services domain experience.
• SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), and/or PMP certification.

Compensation

Base salary range: $100,000 $118,000 annually

This role may also be eligible for annual bonincentive compensation based on role and plan eligibility.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries.

We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of 22.1 billion.

Make it real | ;/div>

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Flexible work

Healthcare including dental, vision, mental health, and well-being programs

Financial well-being programs such as 401(k) and Employee Share Ownership Plan

Paid time off and paid holidays

Paid parental leave

Family building benefits like adoption assistance, surrogacy, and cryopreservation

Social well-being benefits like subsidized back-up child/elder care and tutoring

Mentoring, coaching and learning programs

Employee Resource Groups

Disaster Relief