Business Analyst

15-month max term full-time role | Based in Sydney (NSW), Melbourne (VIC) or Adelaide (SA) Flexible hybrid working arrangements to support how you work best (min. 2 days in office)Support system transformation initiatives across community services and housing

About the role

We are seeking an experienced Business Analyst to join our Information and Digital team, partnering closely with stakeholders across BaptistCare to deliver meaningful system and process improvements.

In this role, you will work collaboratively with both business and technical teams to gather and translate requirements, map current and future processes, and support the selection and implementation of technology solutions for Community Services and Housing.

About you

• Strong experience in business analysis, including requirements elicitation, documentation, process modelling, system evaluation, and business case development
• Proven ability to collaborate cross-functionally with teams such as Cyber Security, Data & Analytics, and other technical stakeholders
• Demonstrated experience working on business system implementation projects
• Strong communication skills, with the ability to engage stakeholders at all levels including executives and business users
• Experience in process design, testing and supporting technology delivery initiatives
• Desirable:
• Experience within the Not-for-Profit (NFP), housing or community services sectors
• Exposure to Tenancy Management and Client Management Systems
• Experience using tools such as Visio, MS Project, and Jira
• If you’re passionate about driving system transformation, partnering with stakeholders, and delivering solutions that improve services for our communities, we’d love to hear from you!

About Us

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia. If you would like to be considered for this role, please click ‘’Apply’’ and attach your resume.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice. Successful applications will be subject to a variety of background checks including a Working with Children Check (WWCC) and police background check via our online police check system.

BaptistCare - Inspired by Jesus to champion care for all.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you