customer support - Sales - Account Manager

Job Title: Account Manager – Sales & Customer Support

Location: Abu Dhabi, UAE

Salary: AED 4,000 per month

Job Type: Full-time

Company Overview

We are a fast-growing delivery and logistics company based in Abu Dhabi, committed to providing efficient and reliable services to businesses and individuals across the region. We are looking for a motivated and experienced Account Manager to join our Sales & Customer Support team.

Job Responsibilities

• Serve as the primary point of contact for existing and new clients.
• Handle client inquiries, resolve issues, and provide excellent after-sales support.
• Identify upselling and cross-selling opportunities to grow existing accounts.
• Build and maintain strong, long-lasting customer relationships.
• Process client orders, follow up on deliveries, and ensure service quality standards are met.
• Maintain accurate records of customer interactions, transactions, and feedback.
• Coordinate with internal departments (logistics, operations, finance) to ensure timely service delivery.
• Prepare sales reports and client updates for management.

Requirements

• Previous experience in sales, account management, or customer service (preferably in delivery/logistics or related industries).
• Strong verbal and written communication skills in English.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Ability to manage multiple accounts and work under pressure.
• Positive attitude, problem-solving skills, and customer-oriented mindset.
• Currently based in Abu Dhabi or willing to relocate.

Benefits

• Fixed monthly salary of AED 4,000
• Opportunity to grow within a dynamic and expanding company
• Supportive and collaborative work environment

Job Type: Full-time

Pay: AED4,000.00 per month

Work Location: In person