eCom Operations Executive

Overview You own the daily execution of the site. This is a high-speed, high-precision role - where details matter and delays cost money. You ensure the site runs clean, orders flow smoothly, and nothing slips through the cracks.

What You'll Do ● Own end-to-end site operations - inventory sync, transfers monitoring ● Monitor orders across the lifecycle - fulfillment, cancellations, returns, refunds ● Coordinate closely with warehouse, logistics, and customer service to resolve issues fast ● Track and improve operational KPIs (order accuracy, SLA adherence, fulfillment speed) ● Identify issues early and fix them before escalation ● Maintain backend systems (Shopify) with discipline and accuracy ● Support the onboarding of new brands What Good Looks Like ● Orders move fast with minimal exceptions ● You are reliable under pressure and don't miss details ● Problems get solved before they become visible Requirements ● 2-5 years in e-commerce operations or digital retail ● Strong attention to detail - you catch what others miss ● Hands-on experience with Shopify or similar platforms ● Familiarity with inventory systems (transfers, stock movements) ● Ability to manage volume, complexity, and tight time Salt is acting as an Employment Agency in relation to this vacancy.