Group Director- Strategy & Technology Operations

JOB ACCOUNTABILITIES Strategy Execution & Business Alignment Translate business and technology strategy into clear, outcome-driven execution priorities Ensure all major initiatives are aligned to measurable business value (revenue, cost, CX, efficiency) Drive clarity of ownership, success measures, and expected outcomes across leadership Organizational Performance & Insight Establish a single, executive-level view of performance across Logistics Technology Synthesize inputs from Product, Engineering, and PMO into actionable insights for leadership Identify performance gaps, risks, and trade-offs; recommend corrective actions Cross-Functional Integration & Execution Effectiveness Align Product, Engineering, Architecture, Finance, HR, and PMO to operate as an integrated system Resolve cross-functional friction, misalignment, and prioritization conflicts Act as a neutral operator to ensure decisions translate into execution Financial & Operational Discipline Drive financial rigor across budgeting, forecasting, and cost management Ensure alignment between investment decisions and business outcomes Oversee headcount planning, vendor spend alignment, and resource optimization Executive Operating Cadence & Decision Support Run the leadership operating rhythm (business reviews, performance discussions, strategic forums) Prepare decision-ready insights for EVP and leadership team (trade-offs, capacity, priorities) Ensure leadership discussions are outcome-focused and lead to clear actions Organizational Effectiveness & Continuous Improvement Identify structural inefficiencies and improvement opportunities across the organization Drive adoption of consistent ways of working across domains Enable a culture of accountability, transparency, and outcome ownership

Qualifications

• QUALIFICATIONS, EXPERIENCE AND SKILLS Bachelor’s degree in engineering, Business, or related field
• MBA or equivalent preferred Experience 12–18 years in strategy, operations, or transformation roles within technology organizations
• Experience working in large, complex, global environments
• Proven ability to operate at executive level (CIO/CTO/EVP interface)
• Experience driving cross-functional alignment and organizational transformation Functional
• Core Skills Strong understanding of product, engineering, and technology operating models
• Financial acumen (budgeting, forecasting, cost management)
• Strategic planning and execution alignment
• Data-driven performance management Leadership Strong executive presence and ability to influence without authority
• High judgment and structured problem-solving capability
• Ability to operate in ambiguity and drive clarity
• Strong stakeholder management across senior leaders
• Bias for action and accountability