Scrum Master MES

Cognizant is a world leader in delivering digital transformation solutions to Life Sciences. Through our knowledge and expertise in Automation, MES & Digital, we deliver stable manufacturing systems that are optimized to improve operational efficiencies, whilst maintaining compliance.

Our specialist engineering teams have the aptitude to deliver and support Pharma 4.0 architectures and solutions covering all IT, OT and IoT applications, infrastructures and services.

Operating across 5 continents and with over 300.000 skilled employees, Cognizant partners with the leading Life Sciences companies globally to provide performance improvements, reduced costs and improve time to market. We are your single end to end partner for consultancy, design implementation, optimization and support for all applications in the Pharmaceutical and Biotechnology Manufacturing stack.

We're looking for dedicated, innovative and driven talent to join our expanding team.

Location: Cork, Ireland (Hybrid)

Job Description

Our Site Services Business Unit wishes to recruit a Scrum Master MES to be based on a customer site in Cork Area, reporting to the Client IT Manager & Production Teams.

The Scrum Master is required for the MES Project to help implement Agile/Scrum Methodology and best practices in a GMP environment. The MES System supports Electronic Batch Records, Weigh and Dispense and electronic logbooks for the tracking of equipment used at large multi-national Biotech manufacturing facility in Cork.

The Scrum Master is responsible for developing the Support Team by helping team members to improve ways of working, better coordinate effort, apply practices for developing technical expertise, remove impediments, estimate/measure their work, and improve KPIs. There will be a need for hands-on assistance to build and maintain roadmaps, schedules, Kanban systems (in Jira), facilitate Scrum Events, and contribute on Continuous improvement initiatives.

Also, the Scrum Master is expected to help the team to raise awareness and experiment with Service Management (ITIL) and DevOps practices.

Responsibilities

• Guide and coach the team, stakeholders and organization to follow Agile/ITIL/DevOps best practices
• Provide hands on management and coaching of scrum teams in all aspects of Scrum
• Help the team assess their 'Scrum Maturity' and coaches them to higher levels of maturity, at a sustainable pace
• Ensure the teams are following the principles of scrum which includes self-direction, collaboration and self-organised to ensure consistency in project delivery
• Remove impediments internally and externally to the team to ensure they deliver their sprint and release goals.
• Encourage and guide the team to always meet commitments and continually improve
• Facilitate discussion, decision-making and conflict resolution.
• Assist with internal communication and improve transparency
• Works to build trust, both within the team and from stakeholders
• Provides project management services to various team members

Requirements

• Experienced with Service Management (ITIL) and IT in general Knowledge on DevOps principles and practices
• Knowledge and experience with Agile techniques (specially Kanban systems and roadmaps)
• Strong experience in Sprint Planning
• Must be self-motivated and capable of managing multiple priorities and tasks.
• Must be a team player
• Excellent written and verbal communication skills
• Knowledge of Agile approaches
• Kanban, Scrum, XP, etc.
• Scrum Master certification a distinct advantage
• ITIL certification a distinct advantage