IT Project Manager - Healthcare

• Project Manager
• Digital Transformation
• Data, Automation, and AI
• Healthcare Focus

Hybrid - Bolton 2x a week

£55K + Bonus

A fast-growing UK ophthalmology group, one of the largest independent providers of NHS eye care, is expanding its Business Improvement function at a pivotal time for the business.

The group now operates from over 70 sites nationally and has recently rolled out AI-designed technology and remote diagnostic tools that let specialists assess patients without them needing to travel.

It's also automating patient bookings and building AI capability into its call handling, all part of a wider push to cut NHS waiting times while improving the patient experience

This is a genuinely exciting time to join: the business has been recognised as a Great Place to Work for wellbeing, development and healthcare, and posted an average patient satisfaction score of 92, a figure considered exceptional in healthcare.

As the group scales its use of technology across theatres, diagnostics and patient contact, it needs a Project Manager to help lead that transformation agenda from the front

About the role

You'll manage the full lifecycle of operational projects, both clinical and non-clinical, from initiation through to closure. Reporting to the Head of Business Improvement, you'll lead cross-functional teams, keep projects on time and within budget, and use Prince 2 and/or Agile methods depending on the project.

What you'll be doing

• Developing and maintaining project plans, schedules, and budgets, reporting progress to stakeholders
• Identifying and documenting risks and issues, escalating where needed
• Coordinating project teams, making sure everyone understands their role and follow-up actions
• Facilitating meetings and workshops with subject matter experts and stakeholders
• Identifying opportunities for process improvement and supporting business process mapping
• Managing project documentation and version control throughout the project lifecycle
• Building strong working relationships across the business

What we're looking for

• Minimum 3 years' experience as a Project Manager
• Experience delivering medium to large-scale, complex digital projects in a fast-paced environment
• Prince 2 and/or Agile certification (essential)
• Experience with project management software (e.g. Microsoft Project)
• Healthcare or contact centre/customer service experience is advantageous
• Strong analytical, organisational, and communication skills
• Advanced MS Office skills
• Lean/Six Sigma certification is desirable