Senior IT Project Manager

IT Project Manager – Public Transit Systems (Contract Role)

Overview

A large metropolitan public transit agency is seeking an experienced IT Project Manager to lead multiple initiatives focused on enhancing a recently implemented fare collection system across bus and light rail services.

This role will oversee a combination of short-term operational improvements and strategic enhancement projects, with a focus on improving system performance, expanding payment capabilities, strengthening data reporting, and elevating the overall rider experience.

The IT Project Manager will work within a multi-agency environment, coordinating across internal teams, external partners, and regional stakeholders—requiring strong communication and collaboration skills.

Key Responsibilities

• Lead and manage multiple IT projects related to fare collection system enhancements
• Oversee both operational issue remediation efforts and larger-scale system improvements
• Drive initiatives related to:
• Payment system enhancements and additional payment options
• Data collection, reporting, and analytics improvements
• Customer-facing improvements to enhance rider experience
• Coordinate effectively across multiple organizations and stakeholders
• Ensure projects are delivered on time, within scope, and within budget
• Manage vendor relationships and hold partners accountable for deliverables
• Utilize project management tools to track progress, risks, and milestones
• Provide clear, consistent communication to leadership and stakeholders

Minimum Qualifications

• Minimum 5 years of experience serving as the lead or sole IT Project Manager
• Proven experience managing projects with budgets of $5M or greater
• Strong background in software implementation projects
• Demonstrated ability to deliver projects on schedule
• Experience with vendor management and coordination
• Proficiency with project management tools and methodologies
• Excellent communication and stakeholder management skills

Preferred Qualifications

• PMP (Project Management Professional) Certification
• Experience with payment systems, particularly payment card processing
• Prior experience managing IT projects in a public transit environment

Engagement Details

• Duration: Minimum of 12 months
• Location: Hybrid (must be based in the Greater Phoenix area)
• Anticipated Start Date: July 1, 2026

Ideal Candidate Profile

The ideal candidate is a results-driven IT Project Manager who thrives in complex, multi-stakeholder environments. This individual will bring a balance of technical project leadership, strategic thinking, and strong interpersonal skills to successfully deliver high-impact transit technology initiatives.

Skills

Budget Management, Card Processing, Communication Skills, Customer Relations, Data Collection, Information Technology & Information Systems, Interpersonal Skills, Leadership, Management of Information Systems/Technology (MIS), Multitasking, Operational Improvement, Operational Strategy, Payment Processing, Performance Management, Project Management Certification, Project Management Professional (PMP), Project Management Software, Project Schedule, Project Tracking, Project/Program Management, Public Transport, Supplier Relationship Management (SRM), Team Player, Time Management, Vendor/Supplier Management, Vendor/Supplier Relations

About the Company

The Intersect Group

The Intersect Group is a different and better business partner. We create unparalleled value for our clients by combining industry-leading Consulting capabilities with comprehensive Staffing and recruitment services. Clients trust us to deliver results based on our deep expertise and proven resources within finance, accounting, and information technology.

Through our flexible delivery approach, you get the right solution, at the right time to accelerate your success and achieve all of your mission-critical objectives.

Company Size

500 to 999 employees

Industry

Staffing/Employment Agencies

Founded

2006