Operations Manager

Operations Manager (m/f/d, 100%)Origin Aesthetics AG · Zürich, Switzerland · Full-time · Start: ASAP

Company Overview

Origin Aesthetics AG is a start-up medical device distribution company focused on providing premium device, injectable, and topical solutions to medical professionals in Switzerland.

Role Overview

This is the operational backbone of Origin Aesthetics. You will help build and run the processes that keep a fast-moving distribution business functioning. This is a hands-on role and would be a perfect fit for someone looking for growth in multiple disciplines.

• What you will own
• Order-to-Cash
• Receive and process clinic orders — same day, no exceptions
• Issue invoices and track payment
• Flag overdue accounts and escalate where needed
• Maintain accurate records in Odoo ERP and Shopify B2B store
• Interface with accounting and business management companies
• Organize contracts with commercial team and customer
• Act as collections or A/R as needed
• Supply Chain & Inventory
• Issue purchase orders to international suppliers (Korea, USA, Italy, Germany)
• Manage inbound shipments including customs clearance and Swissmedic import documentation
• Maintain warehouse stock accuracy — cycle counts, replenishment, safety stock levels
• Support FSE with trunk stock replenishment
• Systems & Process
• Own and maintain Odoo ERP as the operational system of record
• Maintain Shopify B2B store — product listings, customer access, order sync
• Document every process you build — if it is not written down it does not exist
• Help maintain and improve an operations AI agent
• Commercial Support
• Coordinate congress and event logistics — booth bookings, materials, travel, setup
• Support rep onboarding — equipment, system access, expense setup
• Manage office and facilities

What we are looking for

• 3-6 years recent experience in operations, finance, logistics, or supply chain — ideally in B2B or B2C commercial organizations
• Has built processes from scratch
• Hands-on with ERP systems
• Odoo experience a strong plus
• Comfortable with Shopify or equivalent e-commerce back end
• Fluent German (C2) required
• French strongly preferred
• English working proficiency
• Swiss work authorisation required
• Comfortable in an early-stage environment — no playbook, high ownership, fast pace📩 info@originaesthetics.ch