Strategy & Operations Manager (Business Operations)

About Clutch

We're on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee.

Named two years in a row to the Globe & Mail's list of the Top Growing Companies in Canada and also awarded spots on Deloitte's Technology Fast 50™ and Fast 500™ lists, we're looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutchis backed by world-class investors including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca

About the Role

Clutch is looking for a Strategy & Operations Manager to join our Strategy and Business Operations team. You will drive key operational and strategic initiatives across the business, working closely with the VP of Strategy & Business Operations and executive leadership.

This role requires a self-motivated, analytical, and hands-on operator who can navigate complex, ambiguous challenges while driving measurable business impact.

What You'll Do

• Drive the operating rhythm of the business, including preparing presentations for executive, board, and internal meetings, and managing organizational communication
• Leverage data to generate insights and support strategic recommendations; build and maintain dashboards to track key metrics, trends, and performance
• Build consensus among leadership across Operations, Marketing, Revenue, Supply, and Product to push forward strategic initiatives
• Execute special projects including new product launches, margin expansion, and operational optimization
• Forecast and plan company-wide objectives, analyze strategic rationale, and assess P&L impact of business initiatives

What We're Looking For

• 2+ years in strategy/management consulting, investment banking, or corporate development, or 3+ years in a high-growth technology company in BizOps, Strategic Finance, or Strategy
• Strong analytical and problem-solving skills with a data-driven mindset; proficiency in Excel/Google Sheets, SQL, and data visualization tools
• Willing to work on-site at our downtown Toronto headquarters (60 Adelaide St. E); remote candidates will not be considered
• Execution-driven attitude and willingness to "roll up your sleeves"
• Excellent communication and interpersonal skills; able to work effectively across teams and levels
• Experience in high-growth, fast-paced, operationally intensive environments
• Strong attention to detail and consistent high-quality output
• Comfortable with ambiguity and navigating an evolving business environment

It'd Be Great If You Have

• Experience or interest in auto and/or consumer financing (learn-on-the-job opportunities available)

Why You'll Love It at Clutch

• Be part of a disruptive, tech-driven company transforming the automotive industry
• Join a well-funded business with product-market fit and space to drive impact
• Freedom to innovate and ownership over meaningful projects
• Opportunities for growth and development in a rapidly scaling company
• Competitive compensation and equity incentives
• Health & dental benefits

Employment Type

• Existing, Permanent Full-Time

Compensation & Benefits

• Salary range: $115,000 - $140,000 annually plus stock options
• Benefits: Comprehensive healthcare, dental, vision, prescriptions, life insurance, and dependent coverage; starting from day 1.
• Pay decisions reflect skills, performance, market benchmarking, responsibilities, and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca