Salesforce Business System Analyst

Are you a data driven professional passionate about optimizing business processes through technology ? As an IT Business Analyst, you will plan, design and launch efficient business, financial, and operations systems in support of core organizational functions and business processes . Collaborate with industry experts and committed teams to provide top-tier solutions .

Apply now and transform your career with us.

What You Will Be Doing

• Collects and analyzes data to support business cases, proposed projects, and system requirements.
• Provides front-line business process support to pursuit teams across the entire pursuit lifecycle, leveraging best practices and facilitating enhanced business metrics within the Salesforce CRM application and other preconstruction processes/systems as needed.
• Generates comprehensive reports based on findings, including probable causes and potential solutions to system issues.
• Collaborates with end users to define requirements and system goals, identifying and resolving system issues.
• Assists in prototyping new systems to improve business processes, operations, and information flow.
• Prepares and delivers reports, recommendations, or alternatives to address existing and potential issues in operating systems across the organization.
• Helps identify and establish the scope and parameters of system analysis to define outcome criteria and measure-taking actions.
• Provides orientation and training to end users for all modified and new systems.
• Coordinates and performs in-depth tests, including end-user reviews, for modified and new systems, and provides post-implementation support.
• Coordinates with preconstruction teams (business development, estimating and proposals) for data accuracy and reporting needed for prequalifications, qualifications, and proposal efforts
• Conducts research on software and hardware products to justify recommendations and support purchasing efforts.

What We Are Looking For

• Bachelor's Degree in Computer Science, Information Systems, Software Engineering or related field required.
• 5+ years related experience using a client relationship management (CRM) system required. Salesforce experience strongly preferred
• Advanced knowledge of JD Edwards and Oracle E1
• Construction industry experience preferred.
• Salesforce configuration experience preferred.
• Knowledge of SQL programming language.
• Power BI experience.

Why work for us

Some of the benefits you may be eligible for as an employee are:

• Comprehensive compensation package and paid time off program
• Industry leading 401(k)/RRSP
• Medical/Extended Health Care, Dental, Vision and/or Provincial Medical
• Wellness benefits & Employee Assistance Program
• Tuition Reimbursement Program

We are an EEO/ADA/Veterans employer.

Salary Min

USD $110,000.00/Yr.

Salary Max

USD $140,000.00/Yr.